Personal growth with our Money & Life Program

At Capital One, our Café associates are more than just ambassadors—they’re mentors and leaders who believe that money is deeper than how much is in your account.

That’s why we created the free Money & Life Program, a resource that helps people reflect on their relationship with money while doubling as a powerful career-development tool for our team.

Doing good for our customers

The program began as a personalized way for our associates to help people improve their financial wellbeing and gain clarity on what matters most to them. To help participants move beyond the numbers and reach their most ambitious goals, we offer three free resources:

• Money & Life Mentoring: Meeting one-on-one with a mentor to reflect on how money fits into their lives.
• Money & Life Exercises: Self-guided activities that help visualize spending habits and build goals.
• Money & Life Workshops: Online seminars led by mentors.

Building lifelong career skills

The Money & Life program also serves as a platform for café associates to flex their leadership muscles and sharpen the high-level communication skills they use every day.

To become a mentor, café ambassadors complete a one-month training program focused on active listening, asking powerful questions, and building trust. Mentors also enjoy the flexibility to create their own schedules, choosing how many sessions or workshops they lead each month.

As a mentor, TyShaun uses this specialized training to help customers navigate complex financial conversations and create new paths toward their goals.

“We all have special powers that make us unique,” TyShaun said. “I learned how much I love fostering conversations so customers can trust me in helping eliminate their roadblocks and creating different paths to their life goals.”

The Money & Life Program and Money & Life Mentors are not financial advisers, or accountants, or tax specialists. Materials have been prepared by Capital One for instructional and educational purposes only. The information provided is not intended to encourage any lifestyle or changes without careful consideration and consultation with a qualified professional. Not intended to provide legal, investment, or financial advice or to indicate the availability or suitability of any Capital One product or service to your unique circumstances. For specific advice about your unique circumstances, you may wish to consult a qualified professional.