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Sasha, a Capital One Customer Experience associate, stands in front of a blue background smiling next to a quote that says, "One connection can make a difference"

Customer Care at Capital One

When you join one of the many customer care teams, you’ll be on the front lines, having an impact and making sure our customers receive a level of service that sets us apart from the rest. Whether helping them finance a car, navigate our products or simply answering questions about their account, you’ll be who our customers turn to for help. Every customer care associate understands that it takes more than just basic customer service skills to be successful—it takes empathy and humility, to make a true impact on a customer’s life.

Blue illustrated graphic of a headset that says "support is our star power" referring to customer care associates at Capital One

Explore more about life at Capital One

  • illustration of a blue jar to talk about benefits at Capital One


    Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.

    Learn About Benefits

  • an illustration of shoes on a doormat to represent Diversity, Inclusion & Belonging at Capital One

    Diversity, Inclusion & Belonging

    We’re committed to building a diverse and inclusive workforce. Because we know we need different perspectives that represent the customers we innovate for and serve everyday.

    See How We Take Action

  • a blue illustration of a standing flag that says "One Team" to emphasize Work & Culture at Capital One

    Work & Culture

    More than just a bank, more than just a career. Together we’re on a mission to change banking for good.

    Learn About Our Culture

Customer Care Jobs

View All of Our Available Opportunities

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