Customer Care at Capital One
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Sasha, a Capital One Customer Experience associate, stands in front of a blue background smiling next to a quote that says, "One connection can make a difference"

Customer Care at Capital One

When you join one of our many customer care teams, you'll be empowered to provide our customers with a level of service that sets us apart from the rest. Whether helping them finance a car, navigate our products or simply answering questions about their account, you’ll be the one our customers turn to for help.

While you take care of our customers, we strive to provide the same wholehearted care for our associates. When our associates feel supported, respected and able to grow, our customers feel cared for, appreciated and able to better their finances and lives. You can count on us, and our customers can count on you. Everybody wins.

Blue illustrated graphic of a headset that says "support is our star power" referring to customer care associates at Capital One

Explore more about life at Capital One

  • illustration of a blue jar to talk about benefits at Capital One

    Benefits

    Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.

    Learn About Benefits

  • an illustration of shoes on a doormat to represent Diversity, Inclusion & Belonging at Capital One

    Diversity, Inclusion & Belonging

    We’re committed to building a diverse and inclusive workforce. Because we know we need different perspectives that represent the customers we innovate for and serve everyday.

    See How We Take Action

  • a blue illustration of a standing flag that says "One Team" to emphasize Work & Culture at Capital One

    Work & Culture

    More than just a bank, more than just a career. Together we’re on a mission to change banking for good.

    Learn About Our Culture

Customer Care Jobs

View All of Our Available Opportunities

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