Senior Associate, Project Manager (Hybrid)

Overview

Senior Associate, Project Manager (Hybrid)

The Capital One ATM & Cash Program Management Office team is looking for a well-qualified Sr. Associate, Project Manager to support the Channels Strategy and Experience Team in Retail Bank. Capital One currently offers approximately 1,200 ATMs within its national banking footprint that helps to modernize the ATM fleet. As Capital One transforms its physical presence across branches, consumer and Café markets, the ATM will continue to play a significant role in meeting customer transaction needs.

We are seeking a dedicated, disciplined, project professional who excels in a team environment and is able to perform independently with minimal supervision. This person should have excellent written and oral communication skills, strong attention to detail, the ability to build relationships with internal and external stakeholders, along with the ability to adapt to a fast paced environment.  A key to success in the position is the ability to manage project work and communications across multiple cross functional teams.

Responsibilities: 

• Lead cross functional technical and operational projects through the PMO lifecycle governance process

• Build relationships with internal and external project stakeholders

• Manage and communicate with multiple stakeholders to effectively manage & drive projects to completion and within scheduled timelines i.e., Branch/Café leadership, installers, security, cash, servicing, and equipment manufacturer vendors

• Anticipate and proactively identify and mitigate risks while adhering to regulatory and compliance requirements for project activities

• Document projects appropriately to tell the journey of the project, ensuring decision points and issues are historically preserved 

• Support PMO tollgate governance process needs (dashboard data, coaching junior project managers)

• Have excellent verbal and written communication skills (compelling, clear, concise) in multiple formats (agendas, minutes, status), in order to share status, risks, wins, and escalate issues to core project team members, stakeholders, and executives/sponsors.

• Support additional BAU responsibilities related to the ATM & Cash PMO team

The ideal candidate will possess: 

• Excellent oral and written communication skills

• Able to work effectively in a fast paced environment

• Strong organizational skills including attention to detail 

• Excellent problem solving and analytical skills 

Location: This role is hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually.

Basic Qualifications:

• Bachelor’s Degree or Military experience 

• At least 3 years of Project Management experience

• At least 3 years of experience using Google Suite or Microsoft Office

Preferred Qualifications

• Master’s Degree

• 4+ years of Project Management experience

• 1+ year of experience in a Project Management Office

• 2+ years of Process Management experience

• CAPM, PMP, Lean, Agile, or Six Sigma certification 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $96,500 - $110,100 for Sr. Project Manager

Richmond, VA: $87,700 - $100,100 for Sr. Project Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).