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We are seeking a talented individual to join our Marketing and Communications team for Capital One Commercial Bank to lead our internal creative strategy. To lead the strategy and production of all internal creative assets, this position requires excellent stakeholder management, exceptional judgment, and a sustained focus on delivering results.
As a Senior Associate on the Capital One Commercial Bank Marketing and Communications team, you will develop all creative assets supporting strategic communications programs for Commercial Bank lines of business leaders and internal events. This role will sit among strategists, communicators, event planners, channel leads, and other designers on the Marketing and Communications team.
In this role, you will apply a fresh eye to visual storytelling, branding and design efforts. Your innovative thinking and technical expertise will support business priorities; you will provide creative counsel on all environmental design production and manage two external design agencies.
General Responsibilities:
Develop and execute high-quality communication designs — including document layout, presentations, logos/identities, spot illustration, infographics, photo editing, and emails.
Own the internal brand – developing and maintaining a cohesive visual language for all internal communications, while ensuring it aligns with the Capital One brand, and serving as a subject matter expert and consultative partner to various departments on internal branding and design
Lead event branding and environmental designs for internal events
Apply strategic rationale to design aesthetic, contributing to the development of new creative strategies and asset production pipelines
Ensure all materials meet brand guidelines, quality standards and maintain Capital One’s brand voice.
Manage two external agencies and all work produced meets Commercial and Capital One’s brand guidelines and quality standards
Own project workflow, manage timelines and produce error-free work under deadlines, incorporating client and legal feedback and adhering to established project filing and issues management protocols.
Collaborate with project stakeholders, and attend project briefings, pitch and reviews.
Maintain a general understanding of communication & internal event strategies.
Additional Responsibilities:
You have a creative, strategic mindset – translating business objectives into visual stories that resonate across our organization
You are a collaborative partner, bringing your expertise to the table to help us reach our shared goals
Your curiosity is endless. There’s always something else to learn.
You are interested in the intersection of technology and design, taking advantage of new, innovative tools as they emerge
You’re flexible and can easily pivot based on different stakeholder needs or changes in strategy without missing a beat.
You're a storyteller. You simplify the complex and compel your audience to act.
You care—about the work, your team and the customers you serve.
A maximizer. You take pride in your work, work iteratively, and have a high bar.
You are proficient in software programs: LumApps CMS, Adobe After Effects/Animate, CSS, HTML, JavaScript, LucidChart
You are proficient in Google Suite
You are comfortable working in a matrixed, corporate environment; able to work quickly under tight deadlines
Candidates must provide a portfolio of their creative work for consideration
Basic Qualifications:
Bachelor’s degree or military experience
At least 3 years of professional graphic design experience
At least 3 years experience working with Adobe Creative Suite (InDesign, Photoshop, Illustrator, Adobe Acrobat), Figma and Mac systems.
Preferred Qualifications:
4+ years experience in financial services or B2B industry experience
4+ years experience in internal communications or creative development experience
4+ years experience in corporate design, agency or graphic design firm experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
#CommOps
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Charlotte, NC: $87,700 - $100,100 for Sr. Associate, MarketingCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
A possible career journey at Capital One:
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