Manager, Financial Services Talent Strategy and Horizontal HR Delivery Lead

Overview

Manager, Financial Services Talent Strategy and Horizontal HR Delivery Lead

Join an exciting team which enables the talent strategy, process excellence and delivery of key HR activities across Capital One’s Commercial Bank (CML) and Financial Services (FS) Team. As the lead for Financial Services Talent Strategy and Horizontal HR Delivery you will help to deliver on key business and HR objectives, as well as shape key elements of the future strategy.

Responsibilities

Strategic Projects

• Work closely with the Strategy pillar leads to enhance and deliver against the FS Strategic Pillars including:

  • Lead and manage key strategic initiatives from inception to completion

  • Help to identify, lead the generation and consistent delivery of reporting and key metrics

  • Identify ways to enhance and build initiatives by integrating into key talent activities

• Lead the FSHR Command Center, ensuring that the FSHR and FS Tech HR team meet key process goals aligned to FS guidelines

• Work closely with CML peers to scale initiatives to FS and identify FS initiatives to scale to CML to drive efficiencies and maximize impact for both teams

Horizontal

• Oversee the planning and delivery of core HR processes ranging from performance & talent management, leadership development, to change management and organizational design (including spans and layers work)

• Partner with HRBP leads to deliver a consistent set of expectations across FS and FS Tech

• Leverage data from core HR processes to support the HRLT in broader decision making, support forecasting of talent needs and improve processes

• Act as the ambassador for FS for key talent processes (Talent Management, Performance Management and Associate Sentiment Survey) providing and gathering feedback from broader Capital One

• Work closely with team members to to connect dots and influencing across multiple cross-functional teams, client organizations and groups without direct authority, while also collaborating to identify solutions that can achieve shared results

Basic Qualifications

• Bachelor’s degree or military experience

• At least 3 years of people leadership experience

• At least 3 years of experience leading projects 

Preferred Qualifications

• 4+ years of client facing experience  

• 4+ years of experience in Human Resources or Human Capital Consulting

• Change management and design thinking experience

• Exceptional communication and collaboration skills

• Excellent problem solving and influencing skills  

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Plano, TX: $132,800 - $151,600 for Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).