Principal Associate, Mexico Learning Program Manager

Overview

WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico

Principal Associate, Mexico Learning Program Manager

At Capital One, you'll notice a unique culture of enthusiasm, collaboration, innovation and agile creation happening on a routine basis. We have people leaders who believe we are humans first and support living your best life while achieving amazing things at work. As part of the Learning & Development team you will work closely with business leaders and HR staff to consult, design, develop, deliver, manage and analyze learning experiences for associates. You will play a critical role in making sure our learning experiences are designed with user and business objectives in mind. We hope this sounds like your dream team; it’s ours, and we worked hard to create and maintain it. We are looking to add a talented individual to our team to help us manage our growing portfolio of learning programs and events!

In this role you will create and communicate the product vision for the learning technology you own. You will be responsible for working from the customer backwards to make sure the product provides the optimal user experience. You will partner with vendors, HR, business leaders, and learning stakeholders from across the organization to manage the product backlog and feature requests. In addition, the Associate who fills this role must have a focus on delivering efficient, reliable, resilient, scalable, and high performing solutions.

What You’ll Do:

• Collaborate with internal partners across Capital One’s lines of business and within HR to support meeting the organization's development needs

• Work on individual and team projects, own and solve problems, and partner to design and implement new processes

• Measure impact. You will identify the meaningful measurement for the product, track and iterate accordingly sharing with stakeholders

• Identify performance gaps and determine the cause in order to recommend the most appropriate learning solutions

• Vendor/Relationship Management as required

Basic Qualifications:

• Intermediate-Advanced English fluency

• High School Diploma, GED, or equivalent certification

• At least 2 years of experience in learning and development

• At least 1 year of experience in project or program management

• At least 1 year of experience in client consulting

Preferred Qualifications:

• Bachelor’s Degree

• At least 2 years of experience working in Agile teams

• At least 3 years of experience in learning and development

• At least 2 years of experience in Project Management

• At least 2 years of experience in learning event planning

• Process or Project Management Certification

Capital One will only consider candidates that are Mexico citizens or permanent residents.

At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws. 

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.