Sr. Manager, Project Management

Overview

Sr. Manager, Project Management

The Risk Management Product and Enterprise External Fraud Team (RM Product/Fraud) has two distinct functions: 1) Developing Risk Management software used by thousands of Capital One associates, 2) Providing oversight of Capital One’s Enterprise External Fraud policies.  RM Product/Fraud is seeking a project manager to support department operations, while also supporting broader efforts around culture and engagement. The ideal candidate will bring fresh, bold ideas to connect and engage our associates, as well as manage a body of recurring operations.

In this role you will have the opportunity to wear many hats and make an incredible impact on the RM Product and Fraud organizations. You will lead the well-managed execution of our associate engagement strategy aimed to create a strong community across RM Product/Fraud and foster an inclusive, inspiring, and fun culture. You will also have the opportunity to lead operational efforts such as department communications, town halls, and recognition.

The right candidate for this role has excellent communication skills, attention to detail, and the ability to adapt to change quickly. This is an excellent opportunity for someone who’s excited about managing events such as town halls, and managing a diverse set of daily responsibilities.

Responsibilities:

• Own and execute key associate engagement events and processes that support our team and associates such as recognition programs, town halls, etc.

• Coordinate with Corporate Communications to oversee the communications calendar; maintain a critical eye to timing, overlap, appropriateness, and coordination

• Lead our internal engagement team to develop content and activities that support our associate engagement strategy, such as pop-up events, and celebrating associate moments that matter

• Coordinate horizontal processes and activities such as monthly business reviews

• Be the champion for events, content, and to-do’s by driving engagement on Slack, messaging, and interacting with associates to create inclusion and excitement

• Maintain content to ensure the content remains relevant and useful

• Participate in leadership preparation efforts for key events and engagements

You’ll need to wear many hats including:

• Project Leader: You’re detail- and process-oriented and adeptly manage several projects and initiatives at once with supportive direction. You have relentlessly high standards and attention to the smallest details with the ability to adapt to change quickly.

• Problem-solver: You understand intent and goals for a project, propose plans to meet those needs, and autonomously pursue options to deliver results in a well-managed manner. You bring in data and metrics to ensure we’re working the needle and identifying insights.

• Event coordinator: You know how to support complex events with a sharp eye on details throughout the entire process. You go above and beyond to exceed associate expectations and deliver best-in-class experiences. 

• Juggler: You don’t get overwhelmed or flustered easily. You seek guidance to reprioritize as needed to adjust with changing business needs, and take action with urgency as appropriate.

• Valued partner: You have a proven track record of collaborative work relationships and you thrive in a matrixed environment.

• Team player: You are highly motivated and willing to roll up your sleeves and get the job done, even in situations where the work is outside of the scope of your respective role. 

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 3 years of experience in Project Management or Event Management

Preferred Qualifications:

• Certified Meeting Professional (CMP) or Project Management Professional (PMP) Designation

• 2+ or more years of experience negotiating and executing contracts for associate events

• 4+ years of experience supporting senior leadership 

• 4+ years of experience in HR, associate experience, or associate engagement roles

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $170,800 - $194,900 for Sr Manager, Project Management

Richmond, VA: $155,300 - $177,200 for Sr Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).