Skip to main content
R1002959 Posted 10/06/2026

Sr. Associate, Communications - Multimedia Specialist (Hybrid)

McLean, Virginia | Richmond, Virginia
  • Category Marketing and Communications
  • Experience Sr. Associate
  • Primary Address McLean, Virginia | Richmond, Virginia

Overview

Sr. Associate, Communications - Multimedia Specialist (Hybrid)

Are you a storyteller who can clearly communicate a powerful story through multiple digital mediums? An aspiring Oscar-worthy director who can get the best shot and coach senior leaders to show up in the best ways on camera? Do you understand how to connect people to the deeper purpose in the work they do everyday through visuals and creative design? If so, this role could be for you! 


About the Role

We’re seeking a Multimedia Specialist to join the Card Communications team who will be responsible for delivering best-in-class videos and design graphics which help us tell the Card story. These creative elements will be featured in both local and Card-wide communication vehicles and will cover some of our most important moments that matter throughout the year. You’ll inform and engage associates across the organization, helping them stay connected to our business priorities and feel engaged as part of our inclusive culture. 


You’ll partner closely with key stakeholders to uncover compelling story ideas, consult on the most appropriate ways to tell these stories through video and graphics and deeply understand our associates’ preferences by generating data-based insights. We’re looking for someone who can partner with communicators in conceptualizing videos and graphics for executive and associate storytelling, capture and edit content into polished pieces, and bring fresh, and think creatively regarding how we connect our people to our strategy.


You will have the opportunity to frequently see your work showcased to more than 30,000 associates while working side-by-side with smart, talented people who will challenge you to grow and excel. 


The ideal candidate will be located central to Richmond, VA, DC/Northern Virginia area, or Wilmington, DE with the ability to work on-site in McLean, or Richmond, as needed for occasional video shoots and podcast recording sessions. 


On any given day, you will:

  • Work with communicators and senior leaders to translate creative needs and requests into high-impact stories
  • Design and produce engaging video and graphic assets for initiatives and communications channels including e-mail, Slack, newsletters, print/digital signage and live Town Halls 
  • Develop creative concepts for creative requests,presenting them confidently to communications and business stakeholders
  • Facilitate our relationship with third-party vendors as needed
  • Prepare,manage and direct video and audio shoots,coaching senior leaders and associates  in real time to show up seamlessly on camera
  • Learn new technologies that continually enhance our visual storytelling
  • Utilize available engagement metrics to inform and refine visual strategies 
  • Ensure all produced pieces adhere to brand guidelines, executive tone and quality standards
  • Share ideas and best practices within the team 
  • Develop and maintain a strong understanding of the Card business strategy, leadership priorities, and communication strategies to drive high-value products

Who you are:

  • Curious. You ask why, you explore, you're not afraid of challenging the status quo. You also must know the intent/details behind anything you are asked to create
  • Passionate. You care about growing others and working together to build new possibilities
  • Communicator. You can communicate complex ideas clearly to both technical and non-technical audiences
  • Do-er. You have a bias toward action, you try things, and you wear your failures as a badge of honor
  • Fearless. Big, undefined problems don't frighten you
  • Improver. You take pride in your work, work iteratively,  and have a high bar
  • Fun. You want to work in and help create a fun, supportive environment that promotes collaboration and creativity

Basic Qualifications:

  • High school diploma, GED or equivalent certification
  • At least three years experience in video and graphic design production in corporate, agency or production firm environment
  • At least two years experience with in person and remote video/audio concept development and production
  • At least two years of experience in the Adobe suite including video/audio editing using Premiere Pro, After Effects or Adobe Audition 

Preferred Qualifications:

  • A strong portfolio showcasing video/audio work
  • Must be comfortable working in a corporate environment and able to work quickly under tight deadlines

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $88,800 - $101,300 for Sr. Communications Associate


Richmond, VA: $80,800 - $92,200 for Sr. Communications Associate










Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Hiring Process
Stories
Benefits
Career Journey

How We Hire

We take finding great coworkers pretty seriously.

Illustration of Man using laptop then excitedly pumping both arms
  • Step 1 Apply

    It only takes a few minutes to complete our application and assessment.

  • Step 2 Screen and Schedule

    If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.

  • Step 3 Interview(s)

    Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.

  • Step 4 Decision

    The team will discuss — if it’s a good fit for us and you, we’ll make it official!

Three employees walking down steps together in an office while conversing.

A day in the life at Capital One

Get an inside look at working at Capital One. Discover how our tech, product, and customer care teams collaborate and grow together.

Your wellbeing is our priority

Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.

  • Illustration of a stethoscope

    Healthy Body, Healthy Mind

    You have options and we have the tools to help you decide which health plans best fit your needs.

  • Illustration of a jar with acorns in it

    Save Money, Make Money

    Secure your present, plan for your future and reduce expenses along the way.

  • Illustration of a mountain peak with a flag

    Time, Family and Advice

    Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.

Career Journey

Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.

Visual illustration of a career path at Capital One. Text version included in the Image Description button that follows

A possible career journey at Capital One:

  1. Coordinator
  2. Senior Coordinator
  3. Principal Coordinator
  4. Associate
  5. Senior Associate
  6. Principal Associate
  7. Manager
  8. Senior Manager
  9. Director
  10. Senior Director
  11. VP
Illustration of woman chatting on a mobile device

Want more jobs like this?  

Set a job alert

Sign up

Job Alerts

Don’t miss a thing. Stay in the know about opportunities you may be interested in!

Interested InTo create job alerts, you can either select a job category from the list of options or search by location. For location, you can search by city, state, zip or “remote”, then click 'Add'. Once done, click ‘Sign up’ to receive your job alerts.

  • Marketing and Communications, McLean, Virginia, United StatesRemove
  • Marketing and Communications, Richmond, Virginia, United StatesRemove
By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from Capital One.

*Required Field


Stay connected to the opportunities and ideas that match your career goals.
Join our Talent Network.