Senior Associate - Students & Grads Tech l Program Manager for Global Expansion

Overview

Senior Associate - Students & Grads Tech l Program Manager for Global Expansion

The Students & Grads Tech team builds Capital One’s pipeline of top junior talent by delivering a program that communicates our technology innovation and impact while developing outstanding associates at the start of their careers.  We are looking for an exceptional Program Manager to deliver our college hire programs for our Technology job families in Mexico City, launching the inaugural cohort in Summer 2025.  The ideal candidate will have a passion for attracting, developing, and retaining talent as well as proven experience in leading projects across multiple functions.  The ideal candidate will also have strong planning, organization, and communication skills, in addition to laser customer focus and meticulous attention to detail. While this role is mainly focused on Mexico City expansion for now, this individual will oversee any future global expansion initiatives related to Students & Grads Tech. 

Why You Want This Job!

• Impact. You will contribute to the overall success of Capital One by delivering a best in class development program for top college students and building a pipeline for long term staffing needs

• Challenge.  You will be challenged to foster a vibrant community for our early career associates in Mexico City, establish our brand presence as we launch new global programs, and ensure each associate experiences an exceptional start to their professional career

• Great work environment.  You can enjoy a fast paced and fun work environment where innovation is rewarded and where you can learn from talented coworkers

Summary of Responsibilities:

• Serve as the liaison for recruited SG Tech program associates to welcome and support them throughout their journey, implementing strategies to boost engagement and retention

• Serve as the primary POC including communicating with associates, managers, business leaders, stakeholders, and other partners across a range of levels, business functions, and geographies to ensure program success

• Build and maintain relationships with key program stakeholders to facilitate the job rotation process, ensuring smooth implementation and ongoing optimization of the allocation and rotation experiences

• Help to mitigate attrition and increase associate satisfaction and engagement by facilitating the Rotation Exception Application process and the Rotation Relocation process

• Lead development and execution of engagement strategies to build a strong community that strengthens Capital One’s brand 

• Prepare incoming managers with updated processes and expectations while fostering consistently positive experiences across all touchpoints

• Work closely with leadership to identify and implement enhancements that streamline operations and elevate the associate experience

• Partner with key program stakeholders to execute signature events, both virtually and in-person, in order to foster community and create meaningful engagement opportunities

• Consult with program council members to implement best practices and provide oversight with event planning and budget management

• Own team budget responsibilities including forecasting, tracking, and auditing.

• Manage vendor relationships and coordinate logistics for program events including swag, accommodations, travel, catering, and other external arrangements in alignment with Capital One standards

• Manage comprehensive communications across multiple channels including team calendars, Google Sites, email, newsletters, and Slack

• While this role is based in either McLean or Richmond, travel to our Mexico City office will be required at most once per quarter (travel sponsored by by Capital One)

Basic Qualifications:

• Associate's degree or military experience

• At least 1 year of experience working in program or project management or at least 1 year of working in employee development or engagement or a combination of both

Preferred qualifications:

• Bachelor's degree

• Professional working proficiency in Spanish

• At least 2 years of experience in recruiting or at least 2 years of experience in other human resources roles or at least 3 years of marketing or at least 2 years of consulting or a combination of any of the above

• Experience working at a technology company

• Experience with project management

• Experience with event management

• Experience interpreting metrics and trends

• Experience in Campus Programs or Recruiting

• Proficient knowledge of G Suites including Google Slides and Google Sheets

• High degree of professionalism and integrity when interacting with all customer contacts

• Strong empathetic communication skills with varying levels of leaders and associates

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $86,300 - $98,400 for Sr. HR Associate

Richmond, VA: $78,400 - $89,500 for Sr. HR Associate

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).