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Sasha, a Capital One Customer Experience associate, stands in front of a blue background smiling next to a quote that says, "One connection can make a difference"

Capital One Cafés

Capital One is reimagining banking—welcome to the Capital One Café! The idea is simple: Create a welcoming space where banking meets living. Where everyone can relax, refuel and unwind, whether they're Capital One customers or not. Together—Cafés and our Café teams—play a unique role in our local communities, one that runs deeper than customer finances.

Our company’s story was born in the world of credit. It began with using technology to break down barriers by creating access for individuals who couldn’t get credit elsewhere, enabling financial freedom for millions of customers.

But today, while tech is our tool for helping as many people as possible, our Café Ambassadors are at the heart of so many things. They’re how we build trust and invest in the communities we serve. They’re who we turn to when customers come through our door hoping to better their lives and chase their dreams. At day’s end, our Café Ambassadors aspire to give everyone the right to better banking access. And they do it with a personal impact that touches people’s lives—for good.

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