Senior Manager, Chief of Staff - Finance Tech

Overview

West Creek 3 (12073), United States of America, Richmond, Virginia

Senior Manager, Chief of Staff - Finance Tech

Do you have a passion for technology, influencing at all levels, and leading strategic change for the better?  If so, we have an exciting opportunity as a Chief of Staff at Capital One. Our team is fast paced and composed of motivated professionals who love helping people and teams get things done. We are seeking a person who is highly organized and results-focused who will enable continued delivery on some of our technology organization’s top priorities. The ideal candidate will have experience with strategy development, problem solving, critical thinking, and exceptional written and verbal communication skills.  

The Finance Tech Chief of Staff office provides the essential support for our leaders who are responsible for developing, implementing, and sustaining the strategic technology support for all key domains across the organization.  In this role, you will also apply your innovative strategic problem solving, analytical, risk management, and program and process management skills to support technology teams and stakeholders with initiatives that will drive transformational change as we seek to build a world class technology organization. 

Who You Are:

• You exhibit strong influencing skills and can effectively drive project efforts to successful outcomes

• You are a collaborator. You have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders 

• You can work independently to develop strategic proposals and frameworks

• You can deal effectively with loosely defined problems and rapidly evolving requirements

• You have a deep appreciation for overall operational risk, our regulatory environment, and the importance of a strong risk management framework

What You’ll Own: 

• You will assist the Finance Tech and Intelligent Foundations and Experiences (IFX) senior leadership teams with strategy development, strategic planning, and both financial and labor planning in collaboration with Finance and HR

• You will work closely with all business units and functions to align operations with strategy

• You will affect results by maneuvering through appropriate formal and informal organization channels, influencing across all levels of the organization and across divisions

• You will establish talent planning, coaching, mentoring, job shadowing, and the formation of employee engagement teams. 

• You will lead the creation and execution of an innovative Associate Development framework, with a long term focus on talent and skill development for all associates within the organization

• You will champion employee engagement and diversity consistent with the team’s efforts to mature our understanding and actions including opening pathways in order to increase the diversity of the team

• You will leverage problem solving and influencing skills to ensure project plans deliver on schedule

• Identify opportunities within the organization where processes can be streamlined, automated, or improved

Basic Qualifications:

• At least 5 years of experience in Process, Project, or Program Management

• At least 4 years of experience managing strategy development and execution

• At least 2 years of experience working with technology teams 

Preferred Qualifications:

• Bachelor's Degree

• 7+ years of experience in Process, Project, or Program Management

• Strong communication and collaboration skills 

• Strong problem solving, analytical and influencing skills 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).