Risk Associate KYC/AML - Business Cards & Payments - Hybrid

Overview

Risk Associate KYC/AML - Business Cards & Payments - Hybrid

Business Cards & Payments is Capital’s One’s Commercial and Small Business credit and charge card business, as well as emerging payment functionalities in the B2B space. As a Risk Associate in Business Cards & Payments, you will play a vital role in supporting the built-for-business Know Your Customer / Anti-Money Laundering (KYC/AML) program. 

In this first-line role, not only will you lean into your process design and problem solving skills by supporting the execution of key processes to ensure we remain well-managed, but you will also grow your strategic and influencing skills as you help create and implement strategies that streamline and improve overall results. 

In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the division, including partners in AML, business intent, risk office, technology, compliance, legal, and Operational Risk Management. 

You’ll oversee existing processes and help build new ones from scratch, partnering with your leadership to implement new ideas for increasing efficiency and end-user satisfaction. We’re looking for an associate with the ability to excel in managing multiple priorities at the same time, while still meeting key deliverable deadlines and ensuring all stakeholders are informed of project statuses along the way. 

What we’re looking for:

• A creative problem solver with the ability to connect teams, workstreams, and ideas 

• A collaborator with a passion for creating the best possible experience for teammates and customers

• A dot-connector who draws synergies between different teams and bodies of work 

• A team player who approaches assignments from a customer-centric perspective, while also understanding higher-level business objectives

• An organized process manager who will fully embrace ownership of the end-to-end logistics for multiple internal content platforms from inception and execution  to innovation and implementation

• An empath who enjoys training others and empowering them with the tools they need to succeed

You’ll love your job the most if you:

• Take initiative, aren’t afraid to fail, ask thoughtful questions, and constantly seek better ways of working and communicating

• Pride yourself on excellent follow-through (and follow-up) to get a project through the finish line

• Are comfortable working in the unknown and advocating for process improvements and long-term strategic results

• Thrive in a fast-paced, often changing environment with cross-team engagement, while also being comfortable working independently

• Work quickly without compromising quality, knowing that iteration and testing are just part of creating exceptional experiences

• Feel confident in sharing your thought process and rationale with peers and leaders alike

Basic Qualifications:

• At least 2 years of risk management or process management or project management experience 

• At least 1 year of experience in the financial services industry

Preferred Qualifications:

• Business Process Management (BPM), Change Management, or Six Sigma certification

• Bachelor's Degree or Master's Degree

• 1+ years of experience in regulatory compliance related to AML 

• 1+ years of experience working with cross functional teams to deliver improved customer experiences

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $80,100 - $91,400 for Risk Specialist

Richmond, VA: $72,800 - $83,100 for Risk Specialist

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).