Principal Associate

As a Principal Associate in Capital One’s Corporate Integrity Group, Governance Program, you'll be challenged and inspired by working with business partners and stakeholders to support Capital One’s Compliance and Ethics Programs. This role will focus on owning process documentation, process implementation, identifying and managing risk, and ensuring audit readiness for Corporate Integrity. You will provide governance and oversight through efficient tracking of high impact initiatives and driving accountability and on time delivery of group-widet imperatives. 

We are seeking a dedicated, disciplined process professional who can excel in a team environment. This person will have excellent communication skills, attention to detail, and will adapt to change quickly. The ability to influence at more senior levels is key to success in this position. This is an excellent opportunity to continue your career in the field of Process Management. 

General Responsibilities: 

• Provide day-to-day oversight of multiple processes, including Change Governance, Business Continuity Planning (BCP), Business Area Information Management, CPO PSP management, and Compliance Monitoring & Testing.

• Lead process improvement efforts, maintaining formal process documentation (e.g., procedures and diagrams) and developing project documentation (reports, presentations, business cases).

• Support key Corporate Integrity projects and initiatives across areas such as the Anti-Bribery/Anti-Corruption Program, Code of Conduct, Ethics Office, and Conduct Risk program.

• Establish and maintain cross-functional governance to ensure risk mitigation and audit readiness across groups and processes.

• Support and facilitate responses to  ICTT testing, internal audits, and regulatory examinations across Corporate Integrity functional areas.

• Apply change management principles to drive key priorities, including continuous improvement, stakeholder engagement, and process change socialization.

• Make strategic improvements to processes and initiatives to enhance job area performance and collaborate with cross-functional teams to drive strategic impact across the broader organization.

• Analyze data to proactively identify risk, trends, and process improvements, and report on risk topics to senior leadership.

• Innovate thoughtfully, by challenging current processes, elevating team performance, and articulating a clear point-of-view to drive change.

• Demonstrate sound judgment by independently prioritizing urgent versus important work and making appropriate trade-offs to manage bandwidth and achieve key results.

• Structure and solve medium-to-high complexity, open-ended problems, applying a structured analytical approach even with incomplete information.

Basic Qualifications: 

• High School Diploma, GED or equivalent certification

• At least 2 years of experience in Compliance or Risk Management

• At least 2 years of experience in one of the following: Anti-Bribery or Anti-Corruption Risk Management, AML Investigations, Conduct Risk, Ethics Investigations, or Fraud Investigations

• At least 2 year of experience in Process Management

• At least 2 years of experience with MS Office and Google Suite

Preferred Qualifications:

• Bachelor’s Degree

• 2+ years of Risk and Controls experience

• 2+ years of stakeholder management experience

• 3+ years of experience in Compliance or Risk Management

• 3+ years of experience in one of the following: Anti-Bribery or Anti-Corruption Risk Management, AML Investigations, Conduct Risk, Ethics Investigations, or Fraud Investigations

• 3+ year of experience in Process Management

• 3+ years of experience with MS Office and Google Suite

• Lean, Agile, Six Sigma, Business Process Management, or Project Management certification 

• Certified Fraud Examiner (CFE) Certification, Association of Certified Anti-Money Laundering Specialists (ACAMS) Certification, Leadership Professional In Ethics & Compliance (LPEC) Certification or equivalent

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.