Principal Associate- Process Management | Retail Data Management Control Operations

The Retail Data Management and Governance Team at Capital One is dedicated to identifying, managing, and effectively mitigating data risk for our customers and our associates. We are seeking a highly motivated, disciplined, process professional who excels in a team environment and has a continuous improvement mindset. The successful candidate will have excellent organization, influence, communication and problem solving skills, strong attention to detail, and the ability to quickly adapt to change.

As a Principal Associate of Process Management you will oversee and execute formal controls that manage data risk across the Retail Bank organization. You will be on the first line of defense to ensure our data is secure, well-managed, and in compliance with enterprise and regulatory data standards. Our group is driving a culture change where data management is top of mind for our associates, and you will have the opportunity to play a pivotal role in making this happen. 

General Responsibilities:

• Engage with Risk partners in first and second lines of defense to drive successful implementation and operation of data management controls

• Support and coordinate programmatic execution of first line of defense assessment of data management controls’ effectiveness

• Oversee timely delivery of control testing and governance deliverables, including research and preparation of content, reviews, and approvals prior to execution

• Collaborate with Retail Data Management and Governance team control process owners to identify and implement process improvements, drive issue resolution/risk mitigation activities, and track and resolve process breakdowns

• Lead and own oversight of smaller process improvement work and collaborate with cross-functional teammates on larger initiatives 

• Identify opportunities to streamline, automate and enhance our data governance practices, processes and controls

• Collect data and information and use analytics and reporting to provide transparency to senior leadership and executives 

• Influence updates to policies, standards, and control descriptions

• Participate in risk/controls forums and contribute to the continuous improvement of risk management practices and processes

• May lead a team and/or direct others on projects 

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 1 year of Data Management experience 

• At least 3 years of Audit, Compliance, or Financial Risk Management experience

• At least 4 years of Process Management or Project Management experience 

Preferred Qualifications:

• 1+ years of Microsoft Office or G Suite experience

• 2+ years of control design or testing experience 

• 6+ years of Project, Process, or Risk Management experience

• Lean, Agile, Six Sigma, Business Process Management, or Project Management certification 

• Risk Management, Compliance, or Audit certification  

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.