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R229607 Posted 11/07/2025

Payroll Tax Compliance Specialist

Richmond, Virginia
  • Category Human Resources
  • Experience Sr. Associate
  • Primary Address Richmond, Virginia

Overview

Payroll Tax Compliance Specialist

Summary:


The U.S. Payroll Tax Compliance Specialist supports the U.S. payroll tax team to deliver on critical payroll activities. These activities include, but are not limited to, keeping Capital One U.S. payroll tax accounts in good standing, timely and accurate tax setup in the Workday payroll system and ADP Smartcompliance, state/local tax account maintenance, and overall compliance with applicable laws and regulations.

Responsibilities:

  • Supports the team’s critical functions with an emphasis on creating efficiencies through continuous improvement

  • Oversee the maintenance of all state and local tax withholding registrations and employer account numbers with the goal

  • Analyze root cause of escalated tax notices and work with the team to develop corrective action plans. Maintain penalty and interest expense at industry leading levels

  • Work closely with tax vendor to ensure all tax account discrepancies are researched, documented, and resolved promptly

  • Establish strong working relationships with internal partners including corporate tax dept, tax audit, and payroll input providers

  • Identify, create, and deliver associate pay impact communications due to tax law changes

  • Supports the team’s processes to ensure timely and accurate employee tax setup in payroll system

  • Ability to complete a gross-to-net pay calculation outside of the payroll system and explain to associates with questions about their pay

  • Assists other Capital One HR Partners, as needed, to resolve errors and maintain or update accurate information in the payroll system

  • Assists in year-end W-2 preparation, bonus payroll, and equity processing

Basic Qualifications:

  • High School Diploma, GED, or equivalent certification

  • At least 2 years experience in payroll tax

  • At least 2 years experience with Multi-State payroll (5,000+ employees)

  • At least 2 years experience with Local Taxes 

  • At least 2 years experience with Tax Agency Relations

  • Understanding of the gross to net calculation inclusive of pre/post tax deductions and taxable benefits

  • Strong understanding of end to end payroll and payroll tax laws and regulations.  

Preferred Qualifications:

  • Associate degree

  • Professional certification such as FPC or CPP

  • 5+ years experience in Payroll Tax

  • 5+ years experience with tax agency relations

  • Workday Payroll 

  • ADP SmartCompliance 

  • Leadership experience

  • Demonstrated customer service skills, attention to detail, and decision making skills.

  • Accustomed to fast paced environment

  • Strong desire to grow and learn

  • Familiarity with pay and benefit programs

  • Proficient experience working with Google Suite

  • Excellent verbal and written communications

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Richmond, VA: $78,400 - $89,500 for Sr. HR Associate











Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Hiring Process
Stories
Benefits
Career Journey

How We Hire

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  • Step 1 Apply

    It only takes a few minutes to complete our application and assessment.

  • Step 2 Screen and Schedule

    If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.

  • Step 3 Interview(s)

    Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.

  • Step 4 Decision

    The team will discuss — if it’s a good fit for us and you, we’ll make it official!

How to Pick the Perfect Career Opportunity

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Your wellbeing is our priority

Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.

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    Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.

Career Journey

Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.

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A possible career journey at Capital One:

  1. Coordinator
  2. Senior Coordinator
  3. Principal Coordinator
  4. Associate
  5. Senior Associate
  6. Principal Associate
  7. Manager
  8. Senior Manager
  9. Director
  10. Senior Director
  11. VP
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