Operational Risk Management (ORM) Project Manager

Overview

Operational Risk Management (ORM) Project Manager

The Project Management Office team is deeply focused on providing strategic thought partnership and high-quality delivery of Operational Risk Management’s (ORM) most important initiatives. To do this, we aspire daily to be proactive change-agents and great partners. We believe in high quality delivery and are looking for a Project Manager who is excited to bring bold ideas and deliver impactful work that scales.

In this role, you will partner to shape how key strategic risk initiatives gain traction and integrate within ORM and across the Enterprise Risk Organization (ERO) by prioritizing work, connecting dots, and enabling effective change management. 

If you feel you have the strategic project management skills this role needs, we’d love to hear from you! 

Responsibilities:

• Launch projects by partnering with stakeholders to define key milestones and definitions of done, designing and driving implementation plans through to completion 

• Drive and/or support multiple concurrent workstreams or projects through to completion including include change management principles and activities

• Drive work based on defined priorities; maintain routines, scope of deliverables, timelines, and identify risks and issues and escalate as needed 

• Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery

• Collaborate with internal partners to drive work

• Identify ways to improve and streamline business process

Skills you’ll bring:

• Project Leadership: You have a proven track record of project management experience, bringing the ability to quickly put structure in place to manage work. You’re detail and process-oriented and adeptly manage several projects and initiatives at once with supportive direction. You have relentlessly high standards and pay attention to the smallest details in concert with the big picture.  

• Problem-solver: You understand intent and goals for a body of work, propose plans to meet those needs, and autonomously pursue options to deliver results in a well-managed manner. You bring in data and metrics to ensure we’re identifying insights. You connect dots across stakeholders and priorities.

• Valued Partner: You demonstrate outstanding communication and partnership essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes.

• Results Focused: You seek guidance to reprioritize as needed to adjust with changing business needs, and take action with urgency as appropriate. You bring an ability to thoughtfully weigh risks and implications, see around corners, and anticipate/proactively address concerns. You quickly pivot and lean in to change.

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 3 years of experience in project or process management

Preferred Qualifications:

• 2+ years of experience supporting senior leadership teams

• 2+ years of experience with associate experience or associate engagement roles

• 2+ years of experience in Change Management or Communications

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $146,100 - $166,700 for Manager, Project Management

Richmond, VA: $132,800 - $151,600 for Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).