Manager, Project Management (Labor Strategy)

Overview

West Creek 4 (12074), United States of America, Richmond, Virginia

Manager, Project Management (Labor Strategy)

The Chief of Staff team for our Associate Experience Technology (AXT) division provides support for our ~700 Technology associates. The  team enables all ~50,000 Capital One associates by delivering innovative technologies and customer-backed solutions. Our Chief of Staff team partners across  teams and our executive leadership team, as well as internal partners such as Communications, HR, Finance, Workplace Solutions, Enterprise Supplier Management, to enable our collective organizational goals and enable our team of Tech associates.

Our team is looking for someone to help transform our labor strategy practices to proactively and sustainably align talent and teams to successfully deliver towards our organizational vision. The ideal candidate will possess a customer-centric, data-driven and strategic mindset to bring our strategy to life by establishing and enhancing our services and fostering an insight-driven engagement model with our customers and partners.

General Responsibilities:

• Influence and bring to life the labor strategy and principles within AXT, partnering closely with leaders and key stakeholders (e.g. Chiefs of Staff, Finance, Human Resource Business Partners, Enterprise Tech Labor Strategy, Talent Acquisition) to do so

• Develop and enhance the suite of customer-backed labor strategy products and services for the AXT organization

• Build and champion well-managed frameworks that ensures labor strategy is tightly aligned with the overall organizational strategy

• Lead change management and communications that are part of rolling out new labor strategy practices across the organization

• Own and report out labor strategy KPIs to ensure we have clear progress of our strategies and can take action as needed

• Demonstrate a proven track record of solving complex problems, bringing the ability to quickly put structure in place to manage work in a dynamic environment

• Build relationships, influence and collaborate with key stakeholders to drive meaningful impact and results

• Customer focus, able to apply working backwards approaches to delivering valuable labor strategy products and services

Basic Qualifications:

• Bachelor’s Degree or Military experience

• At least 6 Years of Project or Program  Management experience

Preferred Qualifications:

• Masters / MBA degree

• 3+ years of labor strategy experience

• 3+ years in communicating and collaborating with multiple partner groups

• 2+ years of experience working on high level projects partnering with Senior Leadership

• 2+ years of experience in change management

• 2+ years of experience working on a Chief of Staff or Top of House team

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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