Manager, Learning Horizontal Project Management

Overview

Manager, Learning Horizontal Project Management

Capital One's Enterprise Learning & Development (L&D) team is looking for a Project Manager to lead prioritized horizontal projects for Enterprise L&D’s Infrastructure and Design vertical team and Top of House. You'll partner with key Learning, Human Resources (HR), Product, and Tech leaders to drive and socialize progress on concurrent initiatives essential to well-managed enterprise learning. Early project assignments will tie to our learning management system (LMS), internal information architecture, learning operations processes/framework, L&D front door, and vendor scaling priorities. You will take on important responsibility from day one, working with key stakeholders to enable digital-first learning for Capital One associates.

We're seeking someone who can seamlessly manage the refinement of business objectives into project plans and drive directional updates through the point of project completion, review, and retrospective. Whether your background is in project management, product management, or learning, your ability to build alignment and drive progress will be critical. If you are energized by creative problem solving, building strong relationships, and managing through complexity to deliver robust learning solutions–this role is for you.

The ideal candidate for this role is…

• Strategic at Multi-tasking: Project managing large complex, multi-disciplinary projects from start to finish and offering directional counsel to leaders and workstreams

• Relentlessly Results Oriented: Quickly putting structure in place to manage work in a dynamic complex environment and operates effectively in whitespace to deliver results

• Process-oriented: Designs, develops, and manage project plans, RACI matrices, trackers and project artifacts, revising when needed to meet changing requirements

• Collaborative: Thrives in matrixed environments and values co-creation when building alignment across the business, HR, and L&D

• Sage with Communication: Speaks and writes with clarity to senior and technical audiences throughout the organization to manage, inform, and influence outcomes

• Relationship-minded: Cultivates strong stakeholder relationships, acting as a trusted advisor when problem solving and influencing project plans and product releases

• Insight-driven: Uses data and insights to drive decisions and continuous improvement

This is a visible role with the ability to impact change across the company and drive how learning is built and delivered at Capital One. To do this you will…

• Apply technical expertise, effectively communicating with engineering and product teams, translating complex requirements into actionable project plans, and enabling alignment between product vision and development execution

• Influence, not just communicate; you can convey complex ideas clearly regardless of your audience and you rally associates and stakeholders to work with you

• Project manage multiple initiatives, providing strategic direction and driving end-to-end communications

• Manage project scope, timelines, and budget, identifying and mitigating risks or escalating as necessary

• Propose and socialize project communications and impact storytelling, sharing insights and outcomes about your work

Here is what you need to be successful:

• Ability to manage ambiguity, lead through change, and deliver in a matrixed environment

• High level of initiative, ownership, and a customer-centric mindset

• Communicate effectively written and verbally, with the ability to influence stakeholders

• Bias towards action; you’re a do-er who gets around roadblocks and focuses on goals

• Learn and advocate for the customer; you care about growing others and bringing them together around what’s possible; you get a thrill from the journey of building and delivering after connecting to fully understand their needs.

• Demonstrated success collaborating with other L&D professionals to drive efficiencies 

• Apply expertise in adult learning to shape learning strategy and project management

• Collaborate well with others; you enjoy working with diverse people and driving teams toward common goals and you have the ability to put the team before yourself if needed

Basic Qualifications: 

• Bachelors Degree

• At least 7 years of Process, Project, Program Management experience or a combination

• At least 5 years of experience managing cross-functional or cross-team projects

Preferred Qualifications: 

• At least 10 years of Process, Project, Program Management experience or a combination

• PMP, Lean, Agile, Six Sigma certification or a combination

• Ability to work in changing environment and manage multiple projects

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $146,100 - $166,700 for Manager, Project Management

Richmond, VA: $132,800 - $151,600 for Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).