Manager, Project Management - FSDSQ Command Center Lead

Overview

Manager, Project Management - FSDSQ Command Center Lead

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work.

As a Manager of Project Management within Financial Services Data Science and Quant (FS DSQ) department, you will be leading command center operations through driving strategy and executing on high priority projects for the departments. This Command Center lead will be responsible for overseeing the operational health of the department, facilitating communication within and beyond FS DSQ, and fostering team culture and development.

General Responsibilities:

1. Operational Excellence and Efficiency

• Develop and refine operational playbooks, best practices, and standard operating procedures for FS DSQ

• Evaluate, recommend, and implement tools and technologies to support command center operations

• Develop and implement metrics to track the progress of strategic initiatives and key performance indicators (KPIs)

• Assist in budget planning and management and support resource allocation across various projects as needed, ensuring optimal utilization of talent and tools

• Coordinate all internal and external audit activities and regulatory examinations, ensuring timely and accurate submission of requested documentation and information

• Provide regular updates and reports on the operational status of FS DSQ community initiatives to leadership

2. Communication and Cross-functional Collaboration

• Draft and manage internal communications, including announcements, updates, and presentations for the FS DSQ organization

• Organize and facilitate key meetings, such as Town Halls, strategy offsites, and LT working sessions; preparing agendas, minutes, and follow-up actions

• Prepare executive-level presentations and reports for senior leadership and external partners, clearly articulating the value and impact of data science initiatives

• Act as a liaison between FS DSQ and other departments within FS (e.g. Product, Tech, Risk, etc.) and/or other DSQ organizations in Capital One (Card, Bank, Enterprise, etc.) to ensure seamless collaboration and project delivery

• Facilitate joint planning sessions and problem-solving efforts for cross-functional and/or enterprise-wide projects (e.g. MASE MRA, First line Code Quality Procedure and Controls, etc.)

3. Team Development and Culture

• Help identify training and development opportunities for team members to enhance their technical and soft skills, especially in areas relevant to banking regulations and being well-managed

• Promote a culture of innovation, continuous learning and operational excellence

• Organize (with close partnership with FS DSQ admins) team-building activities and initiatives to enhance morale and cohesion

Our ideal candidate will have:

• Exceptional organizational and project management skills

• Excellent communication, interpersonal, and presentation abilities

• Strategic thinking and problem-solving capabilities

• Proven ability to work effectively with senior executives and manage diverse stakeholders

• General understanding of data science principles and practices

Basic Qualifications:

• Bachelor’s Degree or Military experience

• At least 4 years of experience in Project Management, Process Management or Risk Management

• At least 1 year of experience leading project delivery with data science, data analytics, engineering, or software development teams

Preferred Qualifications:

• Masters / MBA degree

• 6+ years of experience in Project Management, Process Management or Risk Management 

• 2+ years of Agile Delivery experience utilizing Scrum, Kanban, SAFe or similar methodologies

• PMP, Lean, Agile or Six Sigma certification

• Strong communication and collaboration skills

This role is Hybrid, with associates expected to consistently spend three days per week in the office.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Plano, TX: $132,800 - $151,600 for Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).