Manager, Compliance

Overview

Manager, Compliance

Capital One is looking for a Manager to support the Auto Finance division in Plano serving as a Dealer-Originations Sales Compliance Advisor. The Compliance team directly advises our senior leaders -- not only having a seat at the table but a meaningful and welcomed voice. The Manager Compliance Advisor will counsel the business directly on adherence to law in the delivery of products and services, as well as operational excellence,  in one of the most innovative and fastest growing Auto Finance companies in America. 

The Manager Compliance Advisor performs a key risk management role (second line of defense) by ensuring business line initiatives and processes comply with applicable consumer laws and regulations. While working within the Compliance Management Program framework, the Manager Compliance Advisor is responsible for delivering quality results, providing compliance advice to business lines as a subject matter expert, and executing or participating in corporate risk management processes.  

The ideal candidate will demonstrate:

• Learning Agility

• Strong Ownership & Execution

• Strong Verbal & Written Communication & Influence

• Legal/Regulatory Advising Expertise

• Strong Willingness to Effectively Challenge and Guide

• Teamwork & Collaborative Mindset

Responsibilities:

The Manager Compliance Advisor supports business lines by:

• Providing subject matter expertise and guidance on consumer and dealer-related sales  laws, regulations, and Compliance Risk Management requirements

• Assessing operational breakdowns for compliance risk and providing guidance on remediation/recovery plans

• Managing issues, action plans, and compliance-related event monitoring activities

• Providing guidance on controls over compliance requirements and business line monitoring of those controls

• Maintaining an understanding of business line operating processes, strategies, products, and services

• Providing effective challenge and guidance on compliance risks and support business line through various interactions and forums

• Providing expert advice and influencing changes to processes, procedures, and controls to mitigate compliance risk

• Determining compliance requirement applicability to business line products and processes

• Advising business line on compliance requirement applicability for new products, processes, and changes in law or regulation

• Reviewing new/revised business line policies, standards, and procedures

• Helping business line determine appropriate training audience, delivery channel(s), and training frequency for compliance training

• Reviewing business line training materials with compliance-related content for accuracy and completeness

• Providing business line guidance on developing and executing controls and monitoring plans

• Assessing operational breakdowns for compliance risk and provide guidance on remediation/recovery plans

• Identifying trends in data and advise on emerging risks

• Reviewing business line performance and escalate high risks and issues

• Communicating compliance risk appetite and key performance metrics to business line and monitor business plans to ensure compliance risk remains within approved appetite

• Reviewing complaints for compliance risks; provide guidance on remediation; escalate and facilitate with other subject matter experts as necessary

• Evaluating Internal Audit, regulatory exam, and self-identified issues and events for compliance impacts

• Monitoring external compliance environment, emerging risks, regulatory focus areas

• Assisting business line in developing and maintaining their Compliance Management Program

• Being flexible to travel to various Capital one locations as necessary

Basic Qualifications:

• Bachelor’s Degree or Military Experience

• At least 3 years of experience in compliance, legal, or audit

• At least 5 years of experience supporting, partnering, and interacting with internal business clients

Preferred Qualifications:

• Juris Doctorate 

• 7+ years of experience in compliance, legal, or audit

• Certified Regulatory Compliance Manager (CRCM),Certified Enterprise Risk Professional (CERP), Anti-Money Laundering Specialist Certification, Certified Information Privacy Professional, or Series 7, 24, or 63/65 certifications

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Plano, TX: $132,800 - $151,600 for Compliance Advisor Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).