Regional Engagement Lead, Community Impact & Investment

Overview

Regional Engagement Lead, Community Impact & Investment

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work.

Global Enterprise Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment (CI&I), Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future.

Our approach involves focusing on innovation and opportunity related to long term well being for our associates, customers, and communities.  On the intersection between business and social impact.  On disruption and dreaming of a better way.  This is the language of changing things for the better. The Community Impact and Investment (CI&I) team  creates impactful community outcomes and positions Capital One as a strategically bold, innovative, and mission driven financial institution through:

• Fueling strategic community investments (e.g. grants, skills, loans)

• Delivering insights, advice and resources that inform Capital One’s products and services

• Activating the capabilities of “impact forward” associates

The Community Impact and Investment team supports Capital One through making impact investment decisions, leading enterprise volunteerism, conducting market research, fostering community relationships, grant making, originating Community Development Financial/Institution (CDFI) loans and partnering with and advising LOBs.  

The Opportunity and Role:

This role plays a critical part in translating community insights into market strategies and philanthropic investments that align with Capital One’s business priorities and community impact goals. 

We’re seeking a Senior Manager, who is a leader of people, with a background in strategic impact investing to lead our Northeast team (New York City, New Jersey, Long Island, Connecticut, Delaware and Massachusetts). This team is charged with deeply understanding a broad array of  challenges and opportunities in the Northeast geographies and bringing that market intelligence to bear to ensure we are investing in high impact programs with demonstrable outcomes and with partners to advance socioeconomic mobility in the community while maximizing impact for Capital One’s reputation and business agenda.

You’ll lead the Northeast Market President Network strategy and execution by serving as a trusted advisor to executives and a problem solver, supporting the sharing of business-critical insights, and connecting associates to Capital One’s mission.

This role involves up to 30% travel as needed.  It also involves attending events before and after normal business hours and overnight trips / conferences. 

In this role, you’ll be expected to demonstrate proficiency in two key areas:

Market Strategy & Engagement 

• Partner with Capital One Insights Center and the Government and Policy Advocacy team to integrate and align community impact work with philanthropic strategy

• Partner with Corporate Communications and Lines of Business for integrated storytelling to stakeholders

• Attend conferences and events, build relationships with community stakeholders, public officials, and their staffs

• You will develop and drive investment strategies across your team and multiple geographies that increasingly align business strategy and social impact while launching holistic and effective approaches to community investment.

• You will develop actionable and strategic project plans around stakeholder insights that define priorities for your team and influence stakeholders to your vision

• You’ll lead a small team of associates through creating and managing critical relationships with those players to understand how Capital One shows up in our communities relative to how we are supporting community needs and moving the needle on socioeconomic mobility

• You will work collaboratively with your team and colleagues across the entire enterprise to monitor and evaluate risks

• You will provide thoughtful leadership to identify and engage key community leaders

• You’ll lead the Northeast and Delaware Market President Networks strategy by being a conduit between executives and community, supporting the sharing of business critical updates and connecting associates to Capital One’s mission

An ideal candidate is: 

• A Strategic Leader: You exhibit outstanding influencing  and project management skills to effectively drive program efforts and can quickly put structure in place to manage work in a dynamic, complex environment.

• Wired for Connection: You thrive in a matrixed organization and have excellent communication and collaboration skills essential for interacting with key stakeholders at all levels to manage, inform, and influence outcomes.

• A People Leader: You display a passion for coaching and developing a team of associates, as well as associates, beyond your team through your leadership style.

• Intellectually Curious: You are comfortable with ambiguity, hungry to learn, and regularly use AI to identify and implement efficiencies.

Basic Qualifications:

• Bachelor’s degree or military experience 

• At least 5 years of experience in process or project management, project delivery, and strategic communications

• At least 3 years of experience in people leadership
  

Preferred Qualifications:

• 4+ years of experience in process management

• At least 1 year of experience with public affairs

• Familiarity with community development, economic mobility, or financial inclusion initiatives

• Experience managing large scale philanthropic investment projects or grantmaking programs

• Experience working in cross-sector partnerships involving nonprofits, government, and private sector 

• Excellent communication and presentation skills, with a focus on clarity, influence, and data-driven storytelling

• Experience using AI for job efficiencies

• Project Management Professional (PMP), Lean, Agile, or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York, NY: $193,800 - $221,200 for Sr Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).