Sr. Manager, HR Shared Services

Overview

WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico

Sr. Manager, HR Shared Services

Are you interested in joining a team of best-in-class HR leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? At Capital One, you have the opportunity to work in an environment in which the business truly values strategic HR partnership and results. If you have a passion for shaping the overall people strategy for a business and want to be part of a winning team, then look no further!

As a Senior Manager of the HR Shared Services Team, you will be responsible for managing the company's HR processes and providing organizational effectiveness strategies and expertise, so that the goals of the organization will be achieved. An ideal candidate will utilize technology to improve processes, hold others accountable for accomplishing objectives and communicate project updates to senior HR leaders. The Sr. Manager of HR Shared Services will be responsible to build relationships with the HR Consulting community to partner on efforts across HR and with other departments to ensure legal and regulatory compliance and mitigate organizational risk.

We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and one of the best companies to work for.

What You’ll Do:

• Manage and Lead HR processes and programs

• Consult with clients to understand needs and influence appropriately to build support for deliverables

• Project and Program Management; responsible for leading workstreams and executing project plans through others

• Process Improvement-continually improve current processes to yield better results for customer and make processes easier for users

Basic Qualifications:

• Intermediate-Advanced English fluency

• Bachelor’s Degree

• At least 5 years of client facing or consulting experience

• At least 5 years of experience managing Human Resources Processes

• At least 5 years of experience in people management

Preferred Qualifications:

• MBA or Master’s Degree

• Professional Human Resources (PHR) or Senior Professional Human Resources (SPHR) Certification

• At least 10 years of experience managing Human Resources Processes, or in HR Consulting

Capital One will only consider candidates that are Mexico citizens or permanent residents.

At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws. 

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.