Associate, HR Support

Overview

WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico

Associate, HR Support

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

Capital One is looking for an Associate to join our HR Team and effectively manage candidates through the selection and hiring processes, provide consulting and guidance to our Talent Acquisition teams, and participate in HR projects that enhance the onboarding experience. The ideal candidate will have strong planning, organization, and communication skills, laser customer focus, and meticulous attention to detail.

What You’ll Do:

• Serve as the primary liaison between the Recruiting team and the Background Check vendor, ensuring seamless coordination and proactive follow-through on candidate cases

• Manage the end-to-end pre-joining, hiring, and onboarding process to ensure a smooth and compliant candidate experience.

• Partner cross-functionally with all teams involved in the new-joiner onboarding experience—including Recruiting, Learning & Development, Benefits, and others—to deliver a cohesive, high-impact transition for incoming associates.

• Serve as a beacon of the Capital One Values in all interactions with candidates and new Capital One associates

• Support HR leaders in identifying and deploying process enhancements that elevate the associate experience and strengthen operational effectiveness.

• Accountable for maintaining accurate and up-to-date departmental data systems, including candidate-tracking dashboards, databases, and ad hoc reporting to enable timely, data-driven decision-making.

• Partner with internal clients and HR Business Partners to deliver top-notch associate experiences

Basic Qualifications:

• Bachelor’s Degree in Human Resources or equivalent degree

• 2+ years of experience in Human Resources

• Intermediate-Advanced English fluency

Preferred Qualifications:

• 1+ years of experience in Salesforce, Workday or similar and Google Suite

• 1+ years of experience as an Jr Generalist or Jr Administrative in a fast-paced environment

• 1+ years managing end-to-end new joiners onboarding

Capital One will only consider candidates that are Mexico citizens or permanent residents.

At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws. 

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.