Students and Grads Specialty Programs - Program Manager

Overview

Students and Grads Specialty Programs - Program Manager

Capital One’s Student & Grad Programs teams are at the forefront of attracting, sourcing, and developing future leaders. We aspire to provide a best-in-class experience for candidates, hiring teams, program associates, and business partners, and have a ton of fun along the way. Our culture and people are integral to our growth and success, where innovation is rewarded and you can learn from talented coworkers. 

We are looking for an exceptional associate with an HR-oriented mindset to support the overall program experience, including that of new hires, people leaders, business stakeholders and program alumni. In order to be successful in the role, the associate must be a positive, solutions and customer-oriented problem solver with a proven track record of strong communication, prioritization and project management skills. 

Core responsibilities will vary but may include:

• Enthusiastically build and manage relationships with business leaders, Human Resources Business Partners (HRBPs), associates, managers, and other partners across a range of levels, business functions and geographies 

• This may involve flexible working hours and travel, depending on the needs of the program or event

• Partner with key program stakeholders and teammates to develop and execute signature program events in both virtual and in-person capacity (Onboarding, Experience Weeks, Graduation, etc.) This may involve flexible working hours and travel, depending on the needs of the program or event.

• Manage delivery of all performance management cycles and activities for program associates in partnership with local Line Of Business (LOB) teams, including education, communications, and tracking

• Handle intake for escalated associated issues, manage upkeep of issue tracker, and serve as on-first POC for associate issues

• Lead the development and implementation of engagement strategies to help build a community that leads to  retention of top talent and strengthens Capital One’s brand 

• Engage with leaders across the company to ensure positive experience for the program’s associates

• High degree of professionalism and integrity when interacting with all customer contacts

• Strong empathetic communication skills with varying levels of leaders and associates

• Ability to quickly and effectively adapt to change

• Proven problem solving, analytical and decision-making skills

• Ability to embrace new systems and process enhancements

Basic Qualifications:

• Associate's degree or military experience

• At least 2 years of Human Resources OR project management OR process management OR program management experience or any combination 

Preferred qualifications:

• At least 3 years of experience in human resources or at least 3 years of consulting or a combination

• At least 1 year of experience interpreting metrics and trends

• Experience in Campus Programs or Recruiting

• Proficient knowledge of Powerpoint or Google Slides 

• Proficient knowledge of Excel or Google Sheets

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $86,300 - $98,400 for Sr. HR Associate

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).