Sr. Associate Cafe Events + Experience Strategist| Retail Bank

Overview

Sr. Associate Cafe Events + Experience Strategist| Retail Bank

Retail Marketing In-Café Event and Experience Team is responsible for the strategy, execution, and support for events and experiences across the Café network. This Senior Associate role is pivotal in supporting strategies, events and customer experiences within our Cafés. This role requires a talented individual that has the ability to work in a fast paced, start-up style environment and deliver results that will impact the future of our Bank, while also traveling frequently to various events and experiences within our Café network. The Retail Marketing Event and Experiences strategist will be pivotal in supporting engagements for our customers in multiple markets, shaping the strategy of our broader network.

Key Responsibilities:

• Be part of the team that leads marketing for in person experiences and how those experiences play an important role in the way customers perceive the Capital One as a brand

• Understand the importance of supporting events and experiences that directly relate to and support business objectives and priorities 

• Support the strategy and experiences led by in-Café events and experiences teammates, including the Food & Beverage program in Cafés across the nation and the Money & Life Program

• Lead smaller scale local and national projects related to and supporting in-Café experiences

• Act as a main point of contact with stakeholders across the organization to bring product/project intent to life, supporting larger strategic intent

• Work cohesively with stakeholders to provide strategic and tactical thought partnership 

• Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and/or escalate as needed to manager and project led

• Leverage problem solving skills to ensure campaigns and project plans deliver on intent and help maintain key project documentation

• Act as a main point of contact for Café events for key home office and frontline partners, including disseminating strategy and support of the Front-Line teams through on-site execution/oversight of events, post-event follow up

• Build event strategies and campaign plans around business objectives and key partnerships

• Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes

• Demonstrate organizational agility to adapt to changing demands

• Display strong consulting and collaboration skills

• Efficiently plan and prioritize all deliverables and resources across multiple projects

• Consistently managing leadership expectations, schedules, budgets, assets and scopes—organization and attention to detail is essential

• Stay current on event and experience trends and techniques, implementing processes for including these into best practices within the department

• Must be able to travel up to 30-50% of working time, and to attend regional and national meetings and events and be on site to oversee the execution of the activations. This travel may include nights, weekends and extended hours.

Basic Qualifications:

• Bachelor's Degree or military experience

• At least 2 years of experience with event management or marketing strategy

Preferred Qualifications:

• Experience managing and supporting multiple projects or campaigns

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $96,500 - $110,100 for Sr. Associate, Marketing

Richmond, VA: $87,700 - $100,100 for Sr. Associate, Marketing

Wilmington, DE: $87,700 - $100,100 for Sr. Associate, Marketing

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).