Senior Risk Manager, Well Managed - US Card Partnerships

Overview

Senior Risk Manager, Well Managed - US Card Partnerships

Description:

Are you a problem solver seeking an exciting challenge? Can you build relationships as well as develop and implement innovative solutions? Are you ready to work on the front line of a Top Financial Institution? Come be a part of an organization that’s dedicated to helping Capital One identify, manage and effectively mitigate risk – for our customers, our clients, and our associates.

As a member of the US Card Partnerships Well Managed Team, that’s exactly what you’ll do. Working with talented associates, you’ll use our horizontal perspective and scope to build products, processes, and experiences that fuel efficient, well managed growth for the Partnerships business. 

As a Senior Risk Manager you will be responsible for driving well managed initiatives within our Card Partnership business and technology teams. You’ll work within the business with partners to actively manage existing and potential risks within the Card Partnerships Portfolio. Senior Risk Managers at Capital One are highly motivated professionals with excellent analytical, organizational, and communication skills. These skills allow the Senior Risk Manager to gain insights, and act as a change agent to influence their business partners. A successful Senior Risk Manager operates from a foundation of knowledge about the Line of Business they support, applicable laws/regulations and sustainable risk management practices. As Capital One evolves to meet the ever changing technology landscape, so do our associates. They are forward thinking, quick to adapt, and technologically adept (to design the scalable process and control suite of the future).

Specifically, the Well Managed Team is leading a multi-year transformational journey to standardize and automate functions and processes by focusing on:

• Enabling Ownership and Accountability - working closing with all Card business areas to enable better business results through process alignment, role clarity and interaction model refinement

• Refining Workflow Management and Monitoring - assessing and analyzing work to prioritize actions based on key risk mitigation and designing a detection and engagement model to standardize and scale across Partners  

• Design and leverage work flow management tools to prioritize action on key risk mitigation and detection efforts and optimizing Reporting and Insights- integrating related work and results to build actionable reporting to drive business investment 

• Driving Consistency and Efficiency through Technology - advancing the journey to streamline and reduce manual processes and controls, enhancing automated monitoring techniques and seizing the power of data

The scope of work includes managing risks by creating programs for oversight and implementing control environments and risk management activities that prevent and detect regulatory and operational breakdowns. The Well Managed team also supports critical departmental or cross-functional initiatives and projects including Audits, Exams, Compliance Assessments, Partner Conversions, Business Continuity Planning, and Process Redesign. This Senior Risk Manager will interact with auditors and examiners to prepare the business, manage the facilitation of audits and exams, and assist/review business responses being submitted to auditors. This is a critical role with high visibility across the Card organization, partner divisions, and second and third lines of defense across the enterprise.  

Specific responsibilities include, but are not limited to: 

• Managing and leading a high performing team of associates and potentially non-associates

• Acting as a subject matter expert to effectively partner with key stakeholders to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions (e.g. new intent, issue resolution, assessment model)

• Assisting in the identification of risks, issues and/or mitigation plans to ensure the business implements needed changes and addresses areas of exposure

• Coordinating, influencing and negotiating priorities with teams to ensure well managed goals/timelines are met; escalating when appropriate

• Driving prioritization and understanding/articulating appropriate trade-offs

• Establishing strong interaction models and relationships to collaborate and consult with key stakeholders

• Streamlining interactions within the business related to risk mitigation, control/assessment progress and process improvement opportunities

• Participating in risk forums and contribute to continuous improvement of risk management practices across Card to align Partnerships accordingly

• Reviewing organizational performance outcomes to identify potential areas of risk exposure that require further review

• Collecting data and information and using analytics and reporting to develop a reporting process that provides transparency to senior leadership and executives

• Developing and maintaining formal process documentation including procedures, playbooks, and process flow diagrams that demonstrate the well managed infrastructure

• Analyzing and resolving effective challenges from risk stakeholders (e.g.. ERM, ORM, Compliance, Audit)

• Staying abreast of the changing regulatory environment and understanding the impacts to the Partnerships business 

Here’s what we’re looking for in an ideal teammate:

• You are a critical thinker who seeks to understand the business, its processes, risks and control environment.

• You create energy and an environment that fosters trust, collaboration, and belonging.

• You possess a relentless focus on quality and timeliness.

• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.

• You have the capacity to deliver high quality work and effectively prioritize within a dynamic environment.

• You develop influential relationships based upon shared risk objectives.

• You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of the team.

Basic Qualifications:

• Bachelors Degree or military experience

• At least 5 years of experience in risk management or strategy development

• At least 3 years of experience in Process management

• At least 3 years of experience in Project management

• At least 3 years of experience in People management

• At least 3 years of experience in Relationship management

Preferred Qualifications:

• 3+ years of regulatory compliance or Audit experience

• 3+ years of Corporate Management Consulting experience

• 3+ years of Financial Services industry experience

• 3+ years of experience in performing risk and control assessments, control testing, or assessments against industry risk frameworks

• 3 + years developing, reporting and automation strategies

• Process Management (i.e. LEAN, Six Sigma), Compliance (i.e. CRCM, CIPP, etc.), Business Process Management certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $155,300 - $177,200 for Sr. Risk Manager

McLean, VA: $170,800 - $194,900 for Sr. Risk Manager

Richmond, VA: $155,300 - $177,200 for Sr. Risk Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).