A possible career journey at Capital One:
- Coordinator
- Senior Coordinator
- Principal Coordinator
- Associate
- Senior Associate
- Principal Associate
- Manager
- Senior Manager
- Director
- Senior Director
- VP
The Mission
We are shifting SRE from a reactive support organization to a forward-looking discipline. Our vision is Autonomous Reliability: a future state where reliability is engineered into every product through AI-driven self-healing, automated onboarding, and secure-by-default architectures. As a horizontal leader within Cyber Engineering, you will be the face of this transformation, embedding yourself within service areas to drive high-impact, product-focused reliability.
Roles and Responsibilities:
Drive the Strategic Roadmap:Execute the Product-Driven Reliability strategy, moving from operational support to a horizontal enabler of scale, speed, and autonomy within the Cyber organization.
Build stakeholder partnerships:Partner with engineering leaders across Cyber, Bank Tech, and Card LOBs. You will be the face of the team, embedding SRE practices into product builds rather than waiting for downstream deployments.
Productize Reliability:Treat reliability as a feature. You will lead the development of Golden Paths, reusable architectural artifacts, and automated onboarding workflows that reduce developer friction by 30%+.
Lead AIOps Initiatives:Own the product lifecycle for AI-driven self-healing capabilities, including anomaly detection, incident prediction models (targeting 80%+ accuracy), and autonomous remediation workflows.
Enforce Secure by Design:Integrate security and resiliency into the Definition of Done. You will drive the adoption of distroless images, automated compliance scanning (99.9% target), and real-time security observability.
Prioritize & Influence:Navigate a horizontal landscape to prioritize high-value work, ensuring Cyber’s custom needs are balanced with contributions that make a broad organizational impact.
What you will bring:
Strong technical stakeholder relationships:You excel at working with engineering leaders. You know how to build a strong engagement model that integrates SREs into service areas, ensuring reliability is built-in, not bolted-on.
An Automation Evangelist:You are obsessed with reducing toil. You see a manual process and immediately think about how to build an autonomous agent to handle it.
A Strategic Thinker:You can translate a high-level executive strategy into actionable Key Results (KRs) and navigate the complexities of Build vs. Buy decisions.
A Cybersecurity Advocate:You understand that in our world, reliability and security are inseparable. You speak the language of vulnerabilities (SAST/SCA), compliance, and threat mitigation.
Product Management Excellence:5+ years of experience in technical product management, with a proven track record of managing platforms or horizontal infrastructure as a product.
Cybersecurity Depth (5+ years):Deep understanding of cybersecurity principles, including secure coding practices, vulnerability management, and security observability (SLOs/SLIs for security products).
SRE Mastery:Professional experience in the SRE discipline, with knowledge of OpenTelemetry (OTEL), incident response automation, and error budget management.
Collaborative Leadership: Demonstrated experience partnering with senior engineering leaders to drive cross-functional initiatives and cultural shifts.
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 6 years experience in cybersecurity or information technology
At least 3 years of experience translating cybersecurity strategy and analysis into product requirements
Preferred Qualifications:
Bachelor's degree in Computer Science
5+ years of people leadership experience
2+ years of experience in public cloud security
3+ years of experience in Product Management
1+ years of experience in regulated financial service organizations
Professional certifications (CISSP, AWS Security, AWS Solutions Architect)
1+ years of experience delivering GenAI or Agentic AI solutions that automate DevOps tasks or infrastructure rightsizing.
1+ years of experience with Serverless architecture, Feature Flags, and automated failover systems.
1+ years of experience shifting an organization from a Support model to a Product or NoOps model.
Ability to contribute to architectural discussions regarding interoperability, common libraries, and poms.
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $229,900 - $262,400 for Sr Manager, Cyber TechnicalCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
A possible career journey at Capital One:
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