Senior Manager, Project Manager - Credit Talent Strategy

Overview

Senior Manager, Project Manager - Credit Talent Strategy

The Credit, Data, and Modeling Culture and Community team is responsible for a wide range of community and culture building processes and events that aim to advance the culture and talent in some of the communities most core to what we do at Capital One. We are seeking a highly strategic and results-oriented Program Manager to lead our credit talent strategy work. This role will be critical in helping us turn some of the processes that we own today into points of strategic advantage and help build solutions that address the biggest problem statements within the credit community. In this role you will be instrumental in establishing, maturing, and maintaining the talent management best practices and processes that drive our Credit Community. 

Job Responsibilities:

• Partner with senior stakeholders in the credit community to understand the biggest challenges/ problem statements we have in developing and managing our credit talent

• Partner with delivery stakeholders to set direction and vision for a multi channel approach to addressing those challenges and driving improvements through training and events

• Transform our BAU accreditation and talent management processes to provide additional support and value for understanding, tracking and  managing the pipeline of credit talent 

• Serve as the primary bridge between all stakeholders as it relates to our credit talent strategy

• Oversee key credit talent management processes, ensuring they are executed timely and in a well managed manner 

You’ll need to wear many hats including:

• Project Leader: You’re detail- and process-oriented and adeptly manage several projects and initiatives at once with supportive direction. You have relentlessly high standards and attention to the smallest details, with the ability to adapt to change quickly.

• Problem-solver: You understand intent and goals for your work, propose plans to meet those needs, and autonomously pursue options to deliver results in a well-managed manner. You bring in data and metrics to ensure we’re working the needle and identifying insights.

• Dot Connector: You see the connection between different problems and processes and connect that into strategies to move work forward for yourself and the team around you

• Status Quo Challenger: You like to ask why, and why not? Have we tried this? You demonstrate a large amount of intellectual curiosity and are constantly looking for ways to improve the work around you

• Culture Carrier: You care deeply about the culture, understanding what is working what isn’t working and how we can continue to improve the space for all members of our communities

• Valued partner: You have a proven track record of collaborative work relationships and you thrive in a matrixed environment. You are exceptional at building a network and getting work done through that network

• Team player: You are highly motivated and willing to roll up your sleeves and get the job done, even in situations where the work is outside of the scope of your respective role.

Basic Qualifications

• Bachelor’s Degree or Military Experience

• At Least 5 years of experience in portfolio or program management at the enterprise level

• At least 2 years of people management experience

Preferred Qualifications

• 5+ years leading program management for organizations that exceed 100 people

• 3+ years of people management experience

• 3+ years of gathering, analyzing, and reporting on data using Google Suite

• PMP, CMP, Change management experience 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $177,700 - $202,800 for Sr Manager, Project Management

Richmond, VA: $161,500 - $184,300 for Sr Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).