Senior Manager, Business Controls Testing, Enterprise Services Risk

Overview

Senior Manager, Business Controls Testing, Enterprise Services Risk

The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector.

As a Senior Manager on the Business Controls Testing (BCT) team within the Enterprise Services Core Risk Controls Governance & Testing (CGT) team, you will partner across Enterprise Services, Risk Management Partners, and Business Units to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. As a member of the 1st line controls testing team, you will collaborate with other 1st, 2nd, and 3rd line teams to monitor and test processes and control environments, report results, and evaluate compliance with requirements and regulations for the Business Risk organizations within Enterprise Services. Your contributions will drive insight into risk and control performance, and organizational change through risk identification, measurement, analysis and reporting to enable better management of business and technology risks in an open and collaborative environment. The ideal candidate will have a strong interest in process maturity and platform technologies, as well as a clear understanding of requirements, controls, and testing methodologies.

In this role you will:

• Lead and manage a team of control testers to design/execute test plans, identify process and control gaps, and compose clear and concise findings to document shortcomings across enterprise product and platform domains
• Oversee the planning, execution, and documentation of control testing activities aligned with regulatory, risk management, and compliance requirements
• Review and validate control testing results, ensuring completeness, accuracy, and consistency with testing methodology requirements
• Identify control weaknesses or gaps and partner to facilitate timely remediation in collaboration with control owners and other stakeholders
• Communicate results and provide recommendations that strengthen processes and controls
• Monitor and report testing metrics and program status to senior leadership, providing awareness and helping to inform decision-making
• Partner across lines of defense to ensure alignment on control objectives, test results, and findings
• Provide subject matter expertise on control design, operational effectiveness, and risk mitigation strategies across complex technology environments
• Champion continuous improvement initiatives, including process optimization, automation, and control rationalization
• Coach and develop team members, supporting career development within the control testing function and fostering a high-performance culture
• Assist and drive project and program delivery, including project and process management, reporting, facilitation of senior leadership meetings, drafting and reviewing materials for senior management and the Board of directors, and other governance activities.
• Have the opportunity to develop and execute program strategy, learn new technologies, develop relationships with partners across divisions, and materially contribute to process enhancements to reduce risk

Basic Qualifications:

• High School Diploma, GED, or Equivalent Certification
• At least 5 years of experience in Risk Management, Process Management, Project Management, or a combination of these
• At least 5 years of experience supporting, partnering, and interacting with internal and external business clients
• At least 7 years of experience in Audit or IT Risk Management
• At least 7 years of People Management experience
• At least 7 years of experience in testing business and technical controls in financial institutions or combination of both
• At least 7 years of experience consulting with senior executives or strategy building
• At least 1 year of experience in controls development, controls management, and reporting activities

Preferred Qualifications:

• Bachelor's Degree or Military Experience
• Risk Certifications (CRISC, CISA, CISSP, CRCM, CIPP, ABA Risk Management Certification)
• At least 6 years of experience supporting, partnering and interacting with internal stakeholders
• At least 5 years of Financial Services industry experience working with technology
• Project Management (PMP) or Program Management (PgMP) certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Sales Territory: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis

Plano, TX: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis

McLean, VA: $193,000 - $220,300 for Sr. Manager, Cyber Risk & Analysis

Richmond, VA: $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis

New York, NY: $210,500 - $240,300 for Sr. Manager, Cyber Risk & Analysis

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).