Senior Director, Network Compliance

Overview

Senior Director, Network Compliance

The Network Compliance Senior Director will perform a key risk management role in the second line of defense for Capital One’s network and merchant businesses to help establish and implement the framework for the network compliance program. The Network Compliance Senior Director is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework.  

Senior Directors in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company.

Responsibilities:

• Collaborate with first and second line functions to analyze the risk management framework for network and merchant services.

• Provide expert advice and effective challenge on compliance risks impacting network and merchant businesses.

• Advise business leaders on regulatory requirements and provide guidance on policies, standards, and procedures.

• Develop expert-level understanding of global network and merchant business processes.

• Proactively identify trends in business data and emerging external network payments compliance risks.

• Maintain subject matter expertise in the broader payments industry and applicable global laws and regulations.

• Ensure ongoing application of compliance requirements to business expansions and new products.

• Provide effective challenge during network-dependent product planning to ensure necessary compliance controls are in place.

• Conduct impact assessments on new network-related regulations (e.g., interchange fees) to ensure strategic adjustments comply with Network Conflict guardrails.

• Develop strong relationships with Business Risk, Legal, and Audit peers for ongoing network compliance integration.

• Display a passion for coaching and developing others through leadership style.

• Support regulatory exam and engagement preparation and delivery.

• Manage, develop, and coach a Compliance Advisory Team.

• Participate in reporting activities to senior leadership in the business and Risk Management.

In this role, you’ll be expected to demonstrate proficiency in key areas:

• Guidance on Network Rules Alignment: Act as a subject matter expert to ensure that internal product launches or process changes align with the complex, evolving operating rules and bylaws set by external payment networks

• Conflict of Interest Mitigation: Review network partner engagements to mitigate conflicts arising from the company’s dual role as a network operator and participant

• Regulatory Risk Assessment: Conduct impact assessments on new network-related regulations to ensure that the line of business adjusts its strategies without violating "Network Conflict" guardrails

• Monitoring and Effective Challenge: Provide effective challenge to business leaders during the strategic planning of network-dependent products

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

• Technology Driven - Provides effective challenge to technology teams, ensuring they are adhering to internal policies and external regulatory requirements

• Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks 

• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• Bachelor's Degree or military experience 

• At least 9 years of legal, compliance, or risk management experience OR at least 9 years of regulatory experience in consumer financial services or payments industry  

• At least 5 years of experience developing, evaluating or implementing cybersecurity, technology or risk assessment activities

Preferred Qualifications:

• Advanced degree such as Juris Doctorate or Master’s degree

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $217,000 - $247,700 for Sr. Director, Compliance

McLean, VA: $238,700 - $272,400 for Sr. Director, Compliance

New York, NY: $260,400 - $297,200 for Sr. Director, Compliance

Richmond, VA: $217,000 - $247,700 for Sr. Director, Compliance

Riverwoods, IL: $217,000 - $247,700 for Sr. Director, Compliance

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).