Manager, Product Management – Enterprise Model Platform

Overview

Manager, Product Management – Enterprise Model Platform

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team:

At Capital One, we don’t think like a bank. We’re on a mission to change banking for good by using technology to bring ingenuity, simplicity, and humanity to banking. Machine learning is at the heart of our approach, and the Enterprise Model Platform (EMP) team is the engine that powers this transformation. We are seeking a Product Manager to join the fast-paced, dynamic team responsible for Notebooks, the company's largest internal platform for data analysis, model development, and AI experimentation. Serving over 8,000 data scientists, engineers, and analysts, the Notebooks platform provides a versatile and powerful environment for everything from data exploration and ETL to iterative model training and deployment. By building the tools that unlock the power of AI, our team plays a central role in creating individualized, real-time experiences that improve the financial lives of millions of customers.

About the Role:

This Manager-level Product Manager for EMP Notebooks will own the product lifecycle for operational improvements and feature delivery, acting as the primary advocate for our 8,000+ users. You will be tasked with transforming user feedback and market opportunities into a clear product roadmap that drives efficiency and innovation. This role requires a dynamic leader who can partner closely with engineering and senior management to not only "keep the lights on" but also to push the envelope by integrating cutting-edge AI capabilities into the platform. Success in this role means taking extreme ownership to solve user pain points and shipping features that make our internal teams more effective and innovative.

Key responsibilities include, but are not limited to:

• Championing the User: Lead the user communications strategy, conduct ongoing surveys, and synthesize feedback to address critical pain points through a steady cadence of feature delivery.

• Driving Platform Excellence: Enhance platform efficiency and performance by creating robust user analytics dashboards, managing intake requests, and partnering with tech teams on compliance and modernization efforts.

• Leading Innovation: Work with senior leadership to define and launch innovative features, including new AI-driven capabilities, and conduct competitive analysis to identify new opportunities for the platform.

• Executing with Precision: Manage the tactical delivery of the product roadmap, from grooming the backlog in PI Planning to ensuring Knowledge Base resources are current and user office hours are effective.

The Ideal Candidate:

You are passionate about technology and have a genuine understanding of the challenges faced by engineers, data scientists, and analysts. You enjoy finding ways to make complex processes simpler and are not afraid to dive into the technical details of how our systems connect and deploy. As a strong communicator, you can effectively lead discussions with everyone from our technical teams to senior leadership. You stay current with the latest tools and trends in data, machine learning, and AI, and you are a vocal supporter of high-quality work. Your knowledge and drive will be key to pushing our technology forward and creating better, data-driven experiences at Capital One.

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

• Business Focused -Delivers game-changing outcomes by focusing on leverage and execution excellence

• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks 

• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• At least 3 years of experience working in Product Management

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: 

  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• Experience in product management for technical platforms (data science or Machine Learning preferred), MLOps, or internal developer tools.

• Familiarity with cloud computing environments (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Kubernetes).

• Demonstrated experience working in an Agile environment and managing a product backlog.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Cambridge, MA: $158,400 - $180,800 for Manager, Product Management

Chicago, IL: $144,000 - $164,400 for Manager, Product Management

McLean, VA: $158,400 - $180,800 for Manager, Product Management

New York, NY: $172,800 - $197,200 for Manager, Product Management

Richmond, VA: $144,000 - $164,400 for Manager, Product Management

San Francisco, CA: $172,800 - $197,200 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).