Manager, Counsel - Retail Bank Legal (Hybrid)

Overview

Manager, Counsel - Retail Bank Legal (Hybrid)

The Retail Bank Legal Team is seeking an attorney to provide marketing advice and other legal counsel to our Marketing, Analytics, and Product Strategy (MAPS) business. The attorney in this role will advise the consumer bank business teams on marketing, account acquisitions and servicing, customer communication, promotions, new product strategies, and customer lifecycle management.  Capital One’s retail bank is in growth mode and MAPS is the engine for that growth.

About the Role:  

The attorney will be responsible for reviewing customer-facing marketing and servicing collateral, working with business leaders to identify risk and problem solve complex issues, and collaborating with various stakeholders on innovative consumer banking intent. The ideal candidate should have expertise in consumer financial regulatory laws, marketing and advertising laws, privacy laws, UDAAP, and risk management. This position will have responsibility for: 

• Identifying and assessing legal risks associated with marketing Capital One’s consumer bank business.

• Ensuring account acquisitions and servicing complies with applicable law. 

• Active engagement and legal support as part of a collaborative and cross-functional team.

• Collaborating with Bank, Brand, the Business Risk Office, Corporate Communications, and Compliance stakeholders to address risks, develop creative solutions, and resolve issues.

• Regular interactions with senior business partners, Legal Department subject matter experts, and other business attorneys. 

Prior experience in financial services isn’t required but the successful candidate will have the following:

• Top tier smarts and analytical skills

• Ability to understand complex topics quickly with depth that allows for concise and simple advice

• Problem solving mentality rather than thinking only like a legal technician

• Excellent judgment with the ability to predict long-term consequences

• Growth mindset with an openness to new ideas, diverse perspectives, and unconventional solutions

• Strong people skills - we’re looking for someone who can build collegial and effective relationships with colleagues and clients 

• Ownership mentality, thinking like an owner vs. an employee

• Solid time management skills with the ability to prioritize a significant volume of work and to manage multiple deadlines

• Excellent communication skills with the ability to influence others and write concisely

Basic Qualifications:

• Juris Doctor from an accredited law school

• Active member in good standing of at least one state bar

• At least 3 years of experience as an attorney in a law firm, at a government agency, as a military judge advocate or as in-house counsel

Preferred Qualifications:

• 4+ years of experience as an attorney in a law firm, in-house legal department, or government agency involving consumer regulatory experience, credit card programs or financial services

• 4+ years of legal counsel or compliance experience with consumer finance laws, regulations and disclosures

• Marketing review experience

• Understanding of Regulation E, Regulation CC, Regulation DD, UDAAP, FCRA, and other consumer financial laws and privacy laws

• Ability to identify and assess legal risks presented by a complex business model, and to communicate those risks to business partners

• Ability to prioritize a significant volume of work and to manage multiple, simultaneous deadlines

• Excellent communication skills with the ability to influence others

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role is hybrid meaning associates spend 3 days per week in-person at one of our offices listed on this job posting. 

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $149,800 - $171,000 for Manager, Counsel

McLean, VA: $164,800 - $188,100 for Manager, Counsel

Richmond, VA: $149,800 - $171,000 for Manager, Counsel

Riverwoods, IL: $149,800 - $171,000 for Manager, Counsel

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).