Distinguished Engineer - Marketing & Messaging

Overview

Distinguished Engineer - Marketing & Messaging

As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud.

We are seeking a hands-on, founder-style platform leader to join our team. This organization powers how Capital One delivers real-time, personalized, and responsible customer experiences at national scale, across mobile, web, email, messaging, and beyond.

You will set the technical direction, rapidly prototype, and collaborate to deliver compliant and customer-safe experiences at scale. In this role, you will primarily be working with multimedia Content Storage and Content Authoring teams within the Marketing & Messaging organization. You will be responsible for defining the future of our content ecosystems, integrating AI to empower marketers, and partnering closely with Line of Business (LoB), product and core AI teams.

What You'll Do:

• Architect at Scale: Own the end-to-end architecture for content generation, storage and retrieval across all our properties (site, emails, messages etc) enabled by AI.

• Drive the CMS/DAM Evolution: Lead the technical strategy for the next generation of CMS (CaaS 2.0) and Enterprise DAM. Drive the initiative to deprecate legacy systems like WCM/Bloomreach, architect vendor-agnostic solutions, and support seamless integration with the Discover stack while avoiding expensive, multi-year migrations.

• Build Automations: Implement automations across various workflows in content storage and generation to avoid expensive migrations and establish engineering standards.

• Vendor strategy: Help drive decision making around vendor strategy for build vs. buy.

• Cross-Functional Leadership & Mentorship: Act as the technical leader for engineering teams (CMS, DAM, Content Authoring),  in the content domain. Help Senior/Lead ICs and other developers grow by providing them with ample scope and guiding them through complex technical challenges.

Basic Qualifications:

• Bachelor's Degree.

• At least  7 years of experience in General software engineering and solution architecture.

• At least 5 years proven track record of shipping large-scale platforms in the cloud.

• At least 3 years of hands-on experience with LLM systems, including RAG/embeddings, prompt/plan tooling, and model governance.

Preferred Qualifications:

• Bachelor's or Master's Degree in Computer Science or a related field.

• 7+ years of experience in coding with commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift.

• 5+ years of experience in modern cloud technologies (e.g., AWS, Azure, GCP), microservices architecture, real-time data streaming (e.g., Kafka), and applied machine learning.

• 2+ year experience in regulated domains to partner closely with Risk, Legal, and Compliance to ensure deterministic controls for regulated workflows.

• 2+ years of demonstrated ability to drive widespread adoption and standardization of platforms in the enterprise, leading to increased efficiency, reduced operational cost, and mitigation of vendor lock-in.

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Sales Territory: $244,700 - $279,200 for Distinguished Engineer

McLean, VA: $269,100 - $307,200 for Distinguished Engineer

New York, NY: $293,600 - $335,100 for Distinguished Engineer

Plano, TX: $244,700 - $279,200 for Distinguished Engineer

Richmond, VA: $244,700 - $279,200 for Distinguished Engineer

San Francisco, CA: $293,600 - $335,100 for Distinguished Engineer

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).