Director, Technology & Data Risk Management

Overview

Director, Technology & Data Risk Management

Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, software quality, and data management.

Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The ~200 professionals in TDRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk, and data management risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk.

For years, the cybersecurity community has debated whether the CISO should report to the CIO or not. In regulated financial services, the answer is: both. The first-line CISO has operational responsibilities and reports to the CIO. The second-line Chief Tech Risk Officer (CTRO) and the Tech & Data Risk Management (TRM) organization have broader responsibilities for cybersecurity but also reliability, software quality, resilience, and the risk of failing to manage our data. The CTRO is independent and oversees the work of the CISO, the CIO/CTO, and the Chief Data Officer. The CTRO reports to the Chief Risk Officer, who reports directly to the CEO.

Our business leaders must make technology decisions constantly. TDRM makes sure they have the tech and data risk information they need to make good decisions. Associates within TDRM are highly skilled information security, cybersecurity, site reliability engineering, technology, data analyst, data scientist, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results.

Summary:

The Director, Technology & Data Risk Management will play a key role in the organization’s second line of defense independent controls review program by providing technical expertise in assessing the overall effectiveness of the company’s technology (including both cybersecurity and technology) and data management controls environment. This position will lead evaluations of first line monitoring and testing results, direct the performance of independent testing of first line technology controls to independently evaluate control design and operating effectiveness, and draft reports for senior management.  As part of the second line of defense, you will collaborate closely with associates in the first line cyber and broader technology organization, as well as risk management offices in the various lines of business, to perform and support evaluations of the effectiveness of the company’s technology controls infrastructure, and offer independent advice and recommendations regarding ways to further mature the company’s technology risk management capabilities. 

You will have the opportunity to lead second line of defense efforts to integrate technology and data management controls related to Discover specific to providing challenge on first line testing efforts as well as control rationalization.

Responsibilities:

• Direct independent controls reviews of cybersecurity, data management and technology control environments for both legacy Capital One and Discover

• Lead integration efforts related to the assessment of Discover’s technology and data management controls

• Perform detailed reviews of team’s assessments of first line control testing programs to determine sufficiency of processes and effectiveness of execution

• Help with crafting the strategic vision of the team, including how to use GenAI to increase team efficiency and effectiveness

• Perform detailed reviews of team’s assessments of first line’s evaluation of mapping to industry requirements or frameworks in cybersecurity

• Provide technical assessments of technology and data management control design and effectiveness by advising on/performing independent testing when necessary

• Develop presentations for senior management and other stakeholders, to include regulatory agencies and the Board of Directors, as required

• Provide challenge, expertise and advice on enhancing the design, effectiveness, and maturity of the company’s technology and data management controls and capabilities

• Mentor and develop associates to meet their professional development goals

• Collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to achieve objectives

• Coordinate program-related activities and deliverables to ensure effective collaboration within the team and across stakeholder groups

• Collaborate effectively and build trusted relationships with colleagues, stakeholders, and leaders across multiple organizations to achieve objectives

• Communicate in a compelling manner to any audience, including internal and external stakeholders

A successful candidate will have:

• Superb communication skills that include active listening and executive presentation skills

• Proven critical analytical behavior, including and the ability to express a point of view supported by data (with both technical and non-technical audiences)

• Expertise in technology, cybersecurity and data management domains, with an ability to identify risks, assess controls and to propose recommendations for enhancing the tech and data control environment

• Excellent influencing skills across all levels of the organization, tailoring the style and content to meet the needs of the audience

• The ability to understand the materiality of feedback from stakeholders, knowing when to act and when to listen, including driving discussions to find resolution where required.

• A Track record of providing strategic direction to teams, peers, and stakeholders to drive results, solve problems, and influence outcomes

Basic Qualifications:

• Bachelor's Degree or military experience

• At least 9 years of experience in technology, audit, information technology or risk management 

• At least 5 years of supervisory or leadership experience

• At least 3 years of experience in the financial services industry

Preferred Qualifications:

• Masters degree in Cybersecurity, Data Analytics, or Information Technology

• Professional security management certifications, such as a Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified in Risk and Information Systems Control (CRISC), Certified Information Systems Auditor (CISA)Experience with Python, SQL, and/or advanced excel functions (Pivot tables, VLOOKUP, etc.)

• Experience with using or auditing GenAI technology

• One or more of the following professional certifications: AWS Solutions Architect - Associate, AWS Solutions Architect - Professional, AWS Certified Security Specialty, AWS Developer - Associate, AWS Devops Engineer Professional, ISC2 Certified Cloud Security Professional (CCSP), or similar cloud security certifications

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $244,700 - $279,200 for Director, Cyber Technical

McLean, VA: $269,100 - $307,200 for Director, Cyber Technical

New York, NY: $293,600 - $335,100 for Director, Cyber Technical

Richmond, VA: $244,700 - $279,200 for Director, Cyber Technical

Riverwoods, IL: $244,700 - $279,200 for Director, Cyber Technical

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).