A possible career journey at Capital One:
- Coordinator
- Senior Coordinator
- Principal Coordinator
- Associate
- Senior Associate
- Principal Associate
- Manager
- Senior Manager
- Director
- Senior Director
- VP
We are growing! The Enterprise Services Business Risk Office provides risk management support to several lines of business including: Tech, Digital, Brand, Enterprise Supplier Management, Capital One Ventures, External Affairs, Capital One Software (COS) and Enterprise ML. We are on the cutting edge of risk management and provide support for new and emerging technologies as well as critical business strategies. Capital One has taken a bold journey to build a technology company, while operating in a complex, highly regulated business.
Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. Because of our investments in public cloud infrastructure and machine learning platforms, we are now uniquely positioned to harness the power of generative AI that few other organizations can. We are committed to building world-class applied science and platform engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance generative AI infrastructure. At Capital One, you will help bring the transformative power of generative AI to reimagine how we serve our customers and businesses who have come to love the products and services we build by providing structure and governance to our Generative AI Risk efforts.
The successful candidate will be an experienced project management professional who understands technology functions and organizations, with strong analytical, planning, strategic thinking, organizational and communication skills. You will work with smart and passionate people to deliver results that have a direct impact on the future of Capital One. This is an important and exciting responsibility from day one, working with key engineering, product and risk stakeholders across the company.
Specific responsibilities of the Director, Gen AI Risk Program include and are not limited to:
Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports.
Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.
Leveraging problem solving and influencing skills to ensure project plans deliver on intent
Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
Building relationships and collaborating with key stakeholders to ensure delivery of commitments
Exhibit outstanding influencing skills to effectively drive project / program efforts
Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
Display a passion for coaching and developing a team of associates through their leadership style
Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes
Here's what we're looking for in an ideal teammate:
You are a critical thinker who seeks to understand the business and its control environment.
You possess a relentless focus on quality and timeliness.
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact.
You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.
You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.
Basic Qualifications:
Bachelor’s Degree or Military experience
At least 8 Years of Project Management experience
At least 2 Years of People Management experience
Preferred Qualifications:
At least 10 years of Project Management experience
At least 4 years of People Management experience
PMP, Lean, Agile or Six Sigma certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $202,400 - $231,000 for Director, Project ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
A possible career journey at Capital One:
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