Director, Product Management - Horizontal Initiatives

Overview

Director, Product Management - Horizontal Initiatives

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

The Horizontal Product team is responsible for defining and leading key strategic and cross-cutting initiatives within Enterprise Consumer Products, ensuring the successful launch of new digital experiences across multiple platforms. This team works closely with hundreds of platforms and stakeholders to solve novel and/or complex problems at scale. 

We are looking for a product leader to run product strategy and integrated problem solving for some of our most complicated use cases.  In this role, you will be responsible for partnering closely with our lines of business to understand their pain points and define requirements and work with architecture and enterprise platform leaders on multi-year, integrated roadmap to achieve destination outcomes. You’ll lead cross-functional programs made of project managers, engineers, architects, TPMs, Product Managers, and Business Analysts to ensure delivery of capabilities that meet short-term and long-term goals. 

What You'll Do

• Drive the vision for multi-year product strategy in partnership with lines of business, collaborating with business partners to translate high-level needs into capabilities that could be leveraged across multiple use cases to drive business and customer outcomes 

• Partners with Enterprise Product and Platform Director - VP population on connecting the dots with other platforms to understand key integration points and prioritization on capabilities that cut across multiple systems 

• Clearly articulate, evangelize, and align enterprise platform leadership behind the product strategy, ensuring commitments to build for short- and long-term needs. 

• Build a multi-year (2-3 year) roadmap and execution strategy with the team by understanding customer and business needs and utilizing data and stakeholder feedback to drive prioritization

• Partner with architecture and distinguished engineers to research, define, and develop the architecture that will support destination 

• Define metrics and KPIs we will use to measure the success of the program

• Build relationships and partnerships with teams across the company, align on strategy, vision, execution and enablement.

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

• Business Focused -Delivers game-changing outcomes by focusing on leverage and execution excellence

• Technology Driven -Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks 

• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• At least 7 years of experience working in Product Management

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: 

  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• 10+ years of experience working in Product Management

• Experience translating business strategy and analysis into consumer facing digital products

• Experience defining strategy, building product roadmaps, working with large cross-functional teams and shipping at scale

• Experience operating within a highly matrixed enterprise with multiple stakeholders 

• Experience partnering multiple lines of businesses, engineering, and platform teams

• Experience with A/B testing, hypothesis validation, user testing and analytics software

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $226,000 - $257,900 for Director, Product Management

New York, NY: $246,500 - $281,300 for Director, Product Management

Richmond, VA: $205,400 - $234,400 for Director, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).