Director, Chief of Staff-Enterprise Data

Overview

Director, Chief of Staff-Enterprise Data

​At Capital One, we’re building a leading technology company. Founded by Chairman and Chief Executive Officer Richard Fairbank, Capital One helps our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                   

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​Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

About this role: 

Data is one of the most important and strategic areas in the company. As Director, Chief of Staff to one of our Enterprise Data product leaders, you will serve as a strategic thought partner and execution leader, enabling the success of the broader Enterprise Data Organization. This high-impact role sits at the intersection of executive strategy, communications, and operational excellence, providing critical support for enterprise-level data initiatives in one of the world’s top financial institutions.

Capital One is built on a foundation of data-driven decision-making to deliver revolutionary customer experiences. Our data efforts operate at an industry-leading scale and we’re just getting started.

As a Chief of Staff, you will: 

• Swiftly develop a deep understanding of the organization’s strategy and vision so that you can lean into complex issues and influence as necessary

• Partner with Enterprise Data leadership to create, socialize, and deliver our ambitious agenda

• Build relationships and collaborate with cross-functional stakeholders to understand processes and drive results; Connect dots across multiple leaders to understand and aggregate impacts to the business

• Work with key executives and partners to understand areas of need and build efficient and effective operational processes 

• Partner with communications and leadership to bring strategy to life for our associates, horizontal partners, and stakeholders across the Capital One enterprise, 

• Partner with people leadership to engage, empower and inspire associates

• Be data driven as a way to continuously improve operations

• Lead associate engagement activities related to associate survey response strategies, org-wide recognition, L&D, and other culture-focused initiatives
  

The Successful Candidate will be:

• A source of positive energy, inspiration, and motivation for the organization 

• A self-confident self-starter and strategic thinker

• Able to build strong, trusted relationships and operate in an influential manner with executives to assist in driving the strategic agenda

• An experienced operator, capable of decomposing a vision into goals and goals into execution plans

• A multi-tasker, able to handle multiple priorities in parallel, and extremely well organized

• Highly collaborative (comfortable partnering with all levels of the organization) while working backwards from intended outcomes

• Experienced at identifying patterns and commonalities that can create a bigger picture out of small pieces, anticipating what’s around the corner

• Proven in practicing discretion while handling highly sensitive issues

Basic Qualifications:

• Bachelors Degree or military experience

• At least 4 years of experience in Staff management and training

• At least 4 years of experience in Organizational development and performance

• At least 4 years of experience in Budget management

• At least 4 years of experience in Project or process management

Preferred Qualifications:

• Bachelors Degree in Business, Finance or Organizational Development

• At least 6 years of experience in Project or Process management - Experience managing visible projects which require the ability to manage cross-functional team members, remove obstacles and influence appropriately

• At least 5 years of experience in Communications planning and development, including department communications, leadership team meetings, presentations, memos and reports

• At least 5 years of experience in Staff management and training

• At least 5 years of experience in Organizational development and performance

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $226,000 - $257,900 for Director, Chief of Staff

New York, NY: $246,500 - $281,300 for Director, Chief of Staff

Richmond, VA: $205,400 - $234,400 for Director, Chief of Staff

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).