Senior Business Director - Network Surveillance Monitoring and Regulatory Strategy

Overview

Senior Business Director - Network Surveillance Monitoring and Regulatory Strategy

We are seeking a highly experienced strategic and execution-oriented Senior Director to lead our AML Network Surveillance Monitoring, Regulatory Strategy & Integration team within the 2nd Line of Defense. This pivotal role will be responsible for a comprehensive review and determination of the optimal operating model for our Credit Card Network monitoring group, which leverages cutting-edge machine learning to build and maintain surveillance models. The successful candidate will be a key leader in developing and executing the long-term strategy for our AML data and analytics capabilities in the Network monitoring space, ensuring alignment with regulatory expectations and business goals. This role requires a strong understanding of anti-money laundering regulations, data science methodologies, risk management, and people management. The Senior Director will also be the primary point of contact for all supervisory engagements related to AML, provide guidance on policies and procedures, and manage a high-performing team both on-shore and off-shore. This position reports directly to the Managing Vice President of MADI (Modeling, Analytics, Data, and Insights).

General Responsibilities:

• AML & Financial Crimes Expertise: Deep knowledge of Anti-Money Laundering (AML) regulations, Bank Secrecy Act (BSA), and global financial crime typologies. Skilled in aligning monitoring capabilities with regulatory requirements and evolving risk trends.
  

• Risk Management: Demonstrated ability to align AML risk management capabilities across diverse functional teams, ensuring continuous audit and regulatory exam readiness. Proven success overseeing complex regulatory requests, control testing, and regulatory remediation activities while maintaining transparency and effective challenge across the three lines of defense.
  

• Data Science & Machine Learning: Strong understanding of data science concepts, including machine learning, statistical modeling, and predictive analytics. Demonstrated experience leading teams that deliver surveillance or risk models in a financial services context is a significant plus.
  

• Strategic Planning & Operating Model Design: Proven ability to analyze complex business functions, design efficient operating models, and develop long-term strategic roadmaps.
  

• Leadership & People Management: Demonstrated experience in leading and managing large, diverse teams, including both on-shore and off-shore resources. Ability to coach, mentor, and develop talent.
  

• Communication & Stakeholder Management: Excellent verbal and written communication skills. Ability to effectively communicate complex technical and strategic concepts to a wide range of audiences, including senior executives, regulators, and technical teams.
  

• Policy & Procedure Development: Experience in developing, implementing, and maintaining AML policies, procedures, and governance frameworks.

Competencies Required for Success:

• Strategic Vision: Ability to think critically and strategically about the future of AML and data science, anticipating regulatory changes and technological advancements.

• Analytical Acumen: Exceptional problem-solving skills with the ability to use data and analytics to drive decision-making.

• Risk Mindset & Governance Acumen: Ability to balance innovation and compliance discipline, exercising strong judgment to ensure decisions align with regulatory expectations and enterprise risk frameworks.

• Influential Leadership: Ability to inspire and motivate teams, build consensus among stakeholders, and effectively represent the function in internal and external forums.

• Resilience and Adaptability: Thrives in a fast-paced, dynamic environment and can navigate ambiguity and change with confidence.

• Integrity and Judgment: Possesses a high degree of integrity and sound judgment, particularly when dealing with sensitive and confidential information related to financial crime.

• Results-Oriented: A proven track record of delivering measurable results and a focus on achieving key business and regulatory objectives.

Basic Qualifications:
• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
• At least 2 years of experience in Credit risk
• At least 2 years of experience in People management
• At least 2 years of experience in Strategic consulting
• At least 2 years of experience in Quantitative analysis
• At least 2 years of experience in Business development

Preferred Qualifications:

• Masters Degree in Business Administration (MBA), Engineering, Management or Finance
• PMP, CFA, FRM, CPA
• At least 5 years of experience in Credit risk
• At least 5 years of experience in People management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $240,300 - $274,300 for Sr Business Director

McLean, VA: $264,300 - $301,700 for Sr Business Director

New York, NY: $288,400 - $329,100 for Sr Business Director

Richmond, VA: $240,300 - $274,300 for Sr Business Director

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).