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R240697 Posted 05/04/2026

Business Director- Network Brand Strategy

Chicago, Illinois | Riverwoods, Illinois | Richmond, Virginia | McLean, Virginia | New York, New York
  • Category Business Analyst
  • Experience Director
  • Primary Address Chicago, Illinois

Overview

Business Director- Network Brand Strategy

As a Business Director for the Discover Network Brand team, you will tackle the complex brand questions of a global payments leader. You will partner with world-class professionals to design, test, and deploy strategies that drive brand equity and bottom-line growth. We value a mix of high-level conceptual thinking and rigorous quantitative analysis in a collaborative environment that rewards innovation.

The Global Payment Network is a unique network built for global connectivity and partnership. The foundation of our global reach and payments infrastructure rests on three powerful payments leaders and distinct network brands that have operated together for almost two decades.

  • Discover Network is an international acceptance network that provides global acceptance to cardholders of participating Issuers from around the world

  • Diners Club International is a premium issuing brand that has 40+ issuers in 35+ countries; the Diners Club network is an international network that provides global acceptance to cardholders of participating Issuers from around the world

  • Pulse is a leading U.S. debit network known for its strength in real-time debit and an extensive global ATM network

General Responsibilities

  • Strategic Portfolio Leadership: Develop and execute brand architecture and positioning strategies across our three distinct network brands (Discover, Diners Club, and Pulse).

  • Analytical Rigor: Drive structured problem-solving and decision-making by marrying conceptual strategy with a strong quantitative orientation.

  • Integrated Marketing & Insights: Lead the global brand learning agenda; translate B2B and B2C insights into go-to-market strategies and high-impact content to engage our mix of audiences 

  • Performance Tracking: Oversee brand health metrics and associations to ensure the portfolio equities remain competitive in a fluid market landscape.

  • People Leadership: Build and mentor a high-performing team of analysts; foster an environment of continuous learning and accountability across the enterprise.

  • Strategic Execution: Manage the multi-year delivery of brand intent, converting high-level strategy into technical business requirements and actionable programs

  • Cross-Functional Partnership: Act as a strategic liaison between Enterprise Brand, External Affairs, Corporate Strategy, Network Strategy and Product teams to drive alignment.

  • Executive Influence: Distill complex strategic concepts into impeccable written and oral communications to secure buy-in from senior leadership.

Basic Qualifications:  

  • Bachelor’s Degree

  • At least 4 years of experience performing quantitative analysis

  • At least 4 years of experience performing qualitative analysis

  • At least 2 years of experience performing people management

  • At least 2 years of experience performing project management

Preferred Qualifications:  

  • Master’s Degree 

  • 2+ years of experience in payments, financial services, or payment network

  • 1+ year of experience in consulting 

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $230,400 - $263,000 for Business Director


Richmond, VA: $209,500 - $239,100 for Business Director


Riverwoods, IL: $209,500 - $239,100 for Business Director


Chicago, IL: $209,500 - $239,100 for Business Director


New York, NY: $251,400 - $286,900 for Business Director







Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Hiring Process
Stories
Benefits
Career Journey

How We Hire

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  • Step 1 Apply

    It only takes a few minutes to complete our application and assessment.

  • Step 2 Screen and Schedule

    If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.

  • Step 3 Interview(s)

    Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.

  • Step 4 Decision

    The team will discuss — if it’s a good fit for us and you, we’ll make it official!

How to Pick the Perfect Career Opportunity

Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.

Your wellbeing is our priority

Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.

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    You have options and we have the tools to help you decide which health plans best fit your needs.

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Career Journey

Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.

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A possible career journey at Capital One:

  1. Coordinator
  2. Senior Coordinator
  3. Principal Coordinator
  4. Associate
  5. Senior Associate
  6. Principal Associate
  7. Manager
  8. Senior Manager
  9. Director
  10. Senior Director
  11. VP
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