UX Design Intern

Overview

Voyager (94001), India, Bangalore, Karnātaka

UX Design Intern

At Capital One, we think big and do bigger things. We were the first company to develop and offer mass customization and personalization of credit card, auto loans and other financial services products, and we have been innovating relentlessly ever since.

Today, we are a progressive financial services powerhouse spanning Credit Cards, Auto Loans, Savings, and Commercial Banking and at the same time a high-tech company, a scientific laboratory, and a well-recognized brand all in one.  We are a passionate and entrepreneurial team with heart – a team that embraces bold ideas, fosters collaboration, and delivers world-class products and services impacting over 65 million customer accounts.

Still founder-led by Chairman and CEO Richard Fairbank, we dare to dream, disrupt and deliver a better way for our customers, the financial industry and for each other. Our goal is simple – bring ingenuity, simplicity and humanity to an industry ripe for change.

Capital One India, we solve fundamental business problems at scale using advanced analytics, data science and machine learning. We specialize in deriving valuable insights about various aspects of the business - including product and process design, consumer behavior, regulatory and credit risk, and much more - from large volumes of data to build cutting edge patentable products at an industrial scale.

We are currently seeking a UX Design Intern to join our team. We are passionate about advocating for user needs and delivering world-class data products that redefine how we serve our customers. As a UX Design Associate at Capital One India you’ll be responsible for leading a highly impactful body of work for our AI & Machine Learning products.  You'll be working with Product, Tech, and Data Science experts to build prototypes and craft a holistic experience, leveraging user research and low-fidelity concept designs early on. You’ll dive into hands-on delivery in collaboration with a group of talented people whose skills span analytics, product, tech, data science, and more. Together, you are building world-class data products that help power our business.

Capital One India prides itself on its exceptionally vibrant culture. Our Associate Development program enables us to shape amazing career and professional development opportunities for our associates. Our best-in-class Corporate Social Responsibility program has nurtured longstanding partnerships with committed organizations that make a meaningful difference to the communities around us. The enthusiastic volunteerism of our associates is the backbone of all that we do - it enables us to push the envelope of possibilities and have incredible fun along the way. We bend backwards to take care of one another through thick and thin.
Our work and the people we are surrounded by are an enduring source of strength and fulfillment in our lives.

As an early career designer, you are:

• Action Oriented. You are constantly pushing towards a vision and a point of view through your designs. You love expressing your design ideas in a variety of formats, at any stage of development, as quickly as possible.

• A Strategic Problem-Solver. You’re comfortable in ambiguity and passionate about finding clarity. You consider multiple perspectives, objectives, and needs to arrive at the ideal solution.

• Customer Obsessed. You are genuinely interested in designing beautiful experiences that impact people’s lives. You make it your business to know as much as you can about the people you are designing for and make design decisions based on their needs.

• Collaborative. You’re a proactive team player who puts the interest of the team above your own. You will collaborate with business analysts, product managers, developers and design teams on research activities, strategy sessions, ideation, design, and testing of new product concepts.

• A Storyteller. You’re able to develop clear and persuasive stories about your work that you share with a wide range of audiences, including business partners and stakeholders.  You’re able to present research findings and design concepts to designers and product partners.

• Detail Oriented. You’re proud that your production files are always pixel perfect and you’ve thought through every permutation of your designs, making the development process smooth sailing.

• A Master Craftsperson. You push tools like Figma, and Adobe Suite to their extreme. You efficiently use your skill sets to develop new designs within existing visual systems and design languages and you are at the forefront of defining new design patterns.

• A Successful Juggler. You don’t get overwhelmed or flustered easily. You’re able to keep track of multiple projects at once, manage your time efficiently and communicate scheduling with your manager and the broader team. You know that projects can adjust at the drop of a hat, you are adaptable and welcome change.

• A Lifelong Learner. You have a hunger to learn about design and different ways of creating great customer experiences. 
  

What you’ll bring:

• Portfolio which highlights strong understanding of User Experience Design including (but not limited to): user flows, IA, and translating customer research, analytics, and insights into wireframes and high-fidelity design prototypes

• Knowledge of human-centered design and UX practices, using a range of methodologies (like design research, collaboration & facilitation, rapid prototyping) to strategically define ideal experiences

• Ability to quickly conceptualize diverse approaches to solve complex customer & business needs

• Ability to clearly articulate your design decisions to the larger team

• Proficiency with current design and collaboration tools (such as Figma, Figjam, Miro etc.)

• Growth mindset with a desire to learn & improve
  

Basic Qualifications:

• Pursuing Master’s degree in fields like M.Des. Information Design, Interaction Design, New Media Design and Strategic Design Management

• Successful completion of Capital One's campus internship interview
  

Preferred Qualifications:

• Experience with conducting user experience research

• Bachelor’s degree in Engineering and/or prior experience working in technology
  

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).