Small Business Lending Operations - Special Assets

Overview

Small Business Lending Operations - Special Assets

Small businesses are the backbone of America and a vital part of the economy as a whole. Their success is essential to economic growth and prosperity. We believe that confidence is the best business plan. Within Capital One’s Small Business Bank (SBB) division, we help our clients stand out with personalized advice and resources that can help them prepare for what’s next. We’ve helped over hundreds of thousands of business owners secure their finances, streamline their cash flow and save time on banking. We provide a variety of competitive savings, checkings, escrow, lending and treasury management products. This is supported by our mission to help small businesses succeed. Our clients aren’t just our clients—they’re our business partners.

Summary:

As a Small Business Lending Operations Special Assets Manager you will act as a servicing officer for a portfolio of problem Small Business Banking ("SBB") loans. SBB Lending Operations Managers performs the duties of a lending officer and has loan authority as designated by bank management.  Additionally, this person will administer and restructure problem SBB loans and deposit relationships with minimal managerial supervision to assure optimal levels of principal, interest and expense recovery.  Evaluating customer relationships to determine whether an exit strategy or retention strategy is appropriate, and developing action plans to achieve selected strategy is essential in this role. 

General Responsibilities:

• Responsible for managing and workout of a portfolio of SBB criticized loans.

• Evaluates the financial information collected, collateral pledged, and assets of a customer or guarantor to determine the appropriate workout strategy that will allow for collection of the maximum amount over the shortest period of time for the bank while controlling expenses.

• Interacting with external customers on a regular basis while delivering effective communication.

• Lead comprehensive workout strategy to ensure optimal loss protection to the Bank in terms of both time and money, while maintaining compliance with regulatory requirements.

• Recommends  compromises of all debts being settled to insure that optimal collections are obtained.

• Daily control of overdrafts on deposit accounts related to portfolio. Performs daily administration of banking relationship and customer services issues.

• Consults with both internal and external legal counsel regarding perfection of collateral as well as necessary legal actions and strategies to protect Bank's position.  

• Negotiates loan and collateral documentation with third party counsel in conjunction with Lending Law.  

• Analyzes third party legal documents and negotiates potential arrangements to determine an overall strategy to reduce the Bank’s loss exposure.

• Documents status of relationship in compliance with existing policies.

• Additional responsibilities as assigned by the Special Assets Section Manager.

This person will:

• Be skilled in gaining confidence and building trusting relationships with credit officers

• Evaluate financial information, collateral, legal documentation and other available information to project probable and maximum loss exposure to the bank

• Participate in a culture of sharing lessons learned within Special Assets and back to the origination functions

• Exhibit strong written and verbal communication competencies and display financial analytical skills

• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Basic Qualifications 

• At least 2 years of experience in Commercial Lending or Small Business Lending

• At least 2 years of experience in Credit Analysis

• At least 2 years of experience in managing Distressed Loans

Preferred Qualifications

• Bachelor's Degree

• At least 5 years of experience in Commercial Lending or Small Business Lending

• At least 2 years of experience in litigation processes under county, state and federal systems

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 

This role is hybrid meaning associates spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Plano, TX: $144,000 - $164,400 for Manager, Small Business Banking Workout

Richmond, VA: $144,000 - $164,400 for Manager, Small Business Banking Workout

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).