Sr. Associate, Project Manager: Chief of Staff

Overview

Sr. Associate, Project Manager: Chief of Staff

The Premium Products & Experiences business is accelerating Capital One’s journey to the top of the market. We have launched an award-winning flagship credit card Venture X, launching of our Capital One Travel, Dining and Entertainment portals, curated bespoke exclusive dining and access experiences, rewards, marketing and more. 

In this high visibility role, you will report directly into the Premium Products, Rewards and Marketing Chief of Staff team supporting a Senior Vice President and leadership team. You will work on a diverse set of strategic projects based on the top of house priorities, help deliver well-executed processes that improve team efficiency, and bolster the broader team engagement. The ideal candidate can solve problems and quickly operationalize solutions, while building for sustainability and scalability, strong organizational skills, and is proactive in managing their work. Through this role the candidate will need to be able to structure their thinking to effectively influence others and demonstrate strong verbal and written communication skills. 

As a Project Manager at Capital One, you will apply your strategic and project management skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued.  We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas – and are routinely recognized as one of the best companies to work for.

Responsibilities:

• Collaborate with leadership and internal partners to create, socialize, and mobilize against data driven strategies and initiatives in a thoughtful way

• Support and lead multiple moderate to large horizontal priorities, programs, and special projects across the team concurrently

  • Build relationships and collaborate with cross-functional key stakeholders

  • Connect dots across multiple leaders to understand and aggregate impacts to the business

  • Own and direct work across teams to ensure high quality, on time delivery

• Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling and analytics 

• Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies 

• Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis 

• Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy

• Deliver on bolstering a collaborative working environment amongst our Premium Product & Experiences organization 

• Be a force-multiplier driving the effectiveness of the team

The Ideal Candidate:

• A source of positive energy, inspiration and motivation for the organization 

• Action oriented, always leaning in and moving with a sense of urgency  

• A multitasker, able to handle multiple priorities in parallel, and extremely well organized in a fast paced, entrepreneurial and dynamic environment

• A self-confident, self-starter, and strategic thinker

• Able to build strong, trusted relationships and operate in an influential manner with executives to assist in driving the strategic agenda

• A strong facilitator, negotiator and mediator, with the ability to drive to consensus

• An operator, capable of decomposing a vision into goals and goals into execution plans

• Highly collaborative and comfortable partnering with all levels of the organization

• Experienced at seeing patterns and commonalities that can create a bigger picture out of small pieces, anticipating what’s around the corner

• Experienced in practicing discretion while handling highly sensitive issues

• Strong business judgment, leadership and integrity 

Basic Qualifications:

• Bachelor’s Degree

• At least 2 years of project management experience

• At least 2 years of writing or communications experience

• At least 1 year of experience using Google Suite

Preferred Qualifications:

• 3+ years of project management experience

• 1+ year of people management experience

• PMP, Lean, Agile or Six Sigma certification

• Strong communication and collaboration skills

• Strong problem solving and influencing skills

• Experience collaborating with senior leadership

• Experience achieving results with complex projects

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $94,600 - $107,900 for Sr. Project Manager

New York, NY: $103,200 - $117,800 for Sr. Project Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).