Our Branch Ambassadors do so much more than the standard tellers or bankers you see at traditional banks. We have a passion for building relationships and delivering extraordinary customer service, with a healthy dose of digital savviness on the side! You'll be on the front lines, representing our brand and problem solving in real time to offer up creative solutions. All while deciding how you want to grow your career with the support of your team and countless training opportunities.
A big part of your day to day will be teaching customers how our products work online and in our mobile app. We're excited about people who are comfortable with new technology and aren't afraid to jump on an iPad and teach their customers!
Unwavering customer focus
Amazing customer service is at the center of every single thing we do. Not only by helping our customers with what they ask for, but by anticipating their needs and offering up solutions that will make their life a little easier. You're not a teller-you're a trusted advisor.
You'll travel to different branches and work with different people, so flexibility is key. You'll also have opportunities to coach your peers and help them develop their skills while working closely together to solve problems.
Yemis Branch Ambassador
"We are full force into being digital first. Another thing setting us apart from other institutions is that we live and breathe our motto-we care about everyone, including employees."
Sergio Branch Ambassador
"What makes Capital One different? No ties for starters! Beyond that is the freedom to reach out to anyone within the company and let our ideas be heard. It makes the opportunities to grow from within nearly endless."
Tersoo Branch Ambassador
"This is a bank that makes it easy to fall in love with banking. It's a professional setting, but you're still encouraged to be yourself and own the banking/customer service experience."
"You'll feel included here. Capital One offers a lot of opportunities for you to get to know your peers such as business resource groups and volunteering."