A hybrid work model at Capital One

At Capital One, everything begins and ends with great people, and the opportunity to work with and learn from each other is one of the many reasons we’re here. We’re a company that values personal flexibility and takes pride in our vibrant in-person culture. Ultimately, we want our people to both work in an environment that best supports them and use our offices in ways that are most effective for who they are and how they work best. In a hybrid work environment, it’s a priority that everyone feels included, no matter where and how they collaborate.

Work-at-home days provide flexibility, heads-down time and efficient daily schedules without time spent commuting. In-office days provide unique opportunities for planned collaboration, innovation, personal connection and mentorship. We continue to be compelled by both ways of working, and the powerful benefits hybrid enables. 

“We have seen what we can achieve together, whether in-person around a conference room table or on a checkerboard screen at a kitchen table,” said Rich Fairbank, founder and CEO of Capital One. “We’ve rallied to support our customers when they’ve needed us most. And our company is growing and thriving.”

How our hybrid model works

Mondays and Fridays are enterprise-wide virtual work days. Associates can work from wherever they thrive, whether that’s at home, a coffee shop or Capital One offices, which are open with limited services for independent and heads-down work. We use the time to work on new skills, network with colleagues across the country and make headway on projects.

Hybrid associates typically spend two to three days per week in-person on our designated in-office days: Tuesdays, Wednesdays and Thursdays. In-office days provide unique opportunities to build relationships, ideate and take advantage of in-person resources and amenities.

Finding the right role

Whether you want to work fully in-person, remotely or a mix of both, we have options for you.

If you’re looking for a fully remote position, search ‘Remote’ roles within a job search. A role that has the location listed as ‘Remote, USA’ is remote eligible.

Most of our Contact Center and Operation associates work from home.

For Café and Retail branch roles, associates work in person to represent our brand, build solid relationships, solve problems and help customers plan out their financial goals.

No matter the position, you’ll be able to interview from the comfort of your home. Given the flexibility virtual interviewing allows for both interviewers and candidates, we continue to use it in our hybrid model.