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R123801 Posted 10/14/2021

Director, Data Analysis

Wilmington , Delaware | New York , New York | McLean , Virginia | Richmond , Virginia
  • Category Data Analyst
  • Experience Director
  • Primary Address Wilmington, Delaware


802 Delaware Avenue (18052), United States of America, Wilmington, Delaware

Director, Data Analysis

As Capital One’s Retail Bank continues to mature its Business Intelligence and analytical capabilities, we are seeking a dynamic, high-performing Director, Data Analytics to lead its adoption of Big Data tools and other developing data technologies, both proprietary and open-source. This position will have a significant impact on the Retail Bank, so we are seeking someone who can take charge, think big, and deliver on our commitments.

What you’ll do:

This position will lead a team of Data Analysts and Data Engineers charged with executing the Retail Bank data strategy roadmap and working with key technical partners to develop infrastructure and capabilities to enable differentiated marketing experiences. The individual in this position will also be a key member of the Data Analysis leadership team, driving the data agenda across the Retail Bank. Given the substantial impact this position will have on the Retail Bank, we are looking for someone who can passionately lead a team of Data Analysts and masterfully communicate and influence across the organization, all while pushing the envelope on our technologies.  The ideal candidate will have worked with best in class third party tools, technologies and have brought them to life in large organizations.  

On any given day you will be:

  • Leading the Retail Bank Big Data analytical team

  • Driving data source and tool innovations based on stakeholder data needs, including adoption of Big Data technologies and development of a program to train and enhance associate skill-sets

  • Creating leading-edge data products that uncover opportunities for improvement in our Retail Bank portfolio and processes

  • Leading governance of our data assets, including development of a governance plan and structure

  • Providing strategic leadership on large cross-functional horizontal initiatives

  • Reporting on data analysis activities to partner groups and executives, incorporating novel reporting and data visualization techniques

  • Partnering with diverse stakeholders (from Analysts to Executives) to deliver horizontally and vertically across the Retail

  • Actively championing the usage and adoption of data tools and solutions across the entire Retail Bank Data Analyst community

  • Working in an agile fashion, managing the stakeholder set and capacity for the team

Key accountabilities:

  • Partner with various engineering and enterprise functions in adopting and informing data flow standards across ingestion, transformation, access and publishing

  • Building and integrating streaming data capabilities and platforms to enhance the Marketing data infrastructure and flow both in Retail bank and informing across Capital One

  • Driving data source and tool innovations based on stakeholder data needs, including adoption of cloud native technologies

  • Maintaining and expanding the Bank Customer Data Platform and decisioning tools

  • Development of a program to train and enhance associate skill-sets and actively championing the usage and adoption of data tools and solutions across the entire RDB Data Analyst community

  • Work closely with Marketers on our path of digital transformation to help bring to life the new tools. 

  • Strategic orientation in their ability to define roadmaps in an incremental way to support business goals

This position will be in a fast-paced and entrepreneurial environment where you will be handling multiple concurrent projects while working independently and in teams. An ideal candidate will possess strong problem solving and conceptual thinking abilities in addition to communication, interpersonal and leadership skills. Prior experience in agile working with tech and creating organization roadmaps and driving strategy execution a plus.

Basic Qualifications:

  • Bachelor’s Degree plus at least 9 years of experience in data analytics, or Master’s Degree plus at least 7 years of experience in data analytics, or PhD plus at least 4 years of experience in data analytics

  • At least 5 years of People Management experience

  • At least 2 years of Big Data technology experience

  • At least 2 years of Data Visualization experience

Preferred Qualifications:

  • 10+ years of Professional Data Analysis experience

  • 5+ years of Marketing experience 

  • 5+ years of Big Data experience (AWS and Spark)

  • 5+ years of cloud native (AWS) data processing experience

  • 5+ years of Product Management experience

  • 5+ years of Process Management experience

  • 5+ years of Project Management experience

  • 5+ years of experience with Python

  • 5+ years of Data Governance experience

  • 2+ years of experience with streaming data technologies (Kafka, Flink, Spark streaming)

  • 2+ years of experience with Java or 2+ years of experience with C++

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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