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Senior Manager, Natural Language Processing Research

Job ID R62595 Updated date 03/20/2019 Location Vienna, Virginia
Towers Crescent (12066), United States of America, Vienna, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Manager, Natural Language Processing Research

Are you a researcher in natural language processing? Do you want to see your work have a major impact, both in the AI field and for customers? Capital One is seeking a Senior Manager, Natural Language Processing Research to take the natural language and dialogue capabilities of our text- and speech-based intelligent assistants for banking to the next level.

You’ll conduct research on natural language understanding, dialogue systems, question answering, and/or story understanding. You’ll contribute your own research ideas, while also working closely with engineering, product, and design teams to create research-based solutions that help our business and its customers. You’ll develop algorithms, write code, identify and create appropriate datasets, train machine learning models, and publish papers. You’ll build proofs of concept and bring AI components into production in the cloud. You’ll design and implement techniques for continuously improving the components based on customer interactions. You have excellent strategic thinking, reasoning, communication, and collaboration skills.

Basic Qualifications

  • Ph.D.

  • At least 2 years of experience with deep learning and neural networks

  • At least 4 years of experience in natural language processing or computational linguistics

  • At least 4 years of experience with machine learning


Preferred Qualifications

  • Ph.D. in computer science, artificial intelligence, machine learning, natural language processing, or computational linguistics

  • 2+ years of experience with agile software development

  • 2+ years of experience with public cloud

  • 2+ years of experience with open source technologies

  • 4+ years of experience performing research in artificial intelligence, machine learning, deep neural networks, natural language understanding, syntactic parsing, semantic parsing, dialogue systems, natural language generation, question answering, textual entailment, commonsense reasoning, and/or story understanding

  • 4+ years of experience programming in Python or Java


Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).