Product Managers are tech-savvy pioneers, with one eye on what’s new and the other on what’s next. Starting with the customer in mind, they develop cutting-edge products that bring ingenuity, simplicity, and humanity to banking. Product Managers are dedicated problem-solvers who leverage big data, agile principles, and human insights to reimagine the way people interact with money – creating experiences that simplify and enhance our customers’ lives.
General DescriptionJob ID: R114801 Updated date 06/15/2021
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you
In this role, you’ll be expected to demonstrate proficiency in four key areas
You’ll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming
You’ll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria
You’ll obsess over UX/UI patterns and seek to create world class, omni-channel experiences
You’ll own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes
You’ll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team
You’ll understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems
You’ll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead
You’ll deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing
You’ll develop and communicate a 6-month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence
You’ll Contribute to team culture and recruiting by leading activities to attract and retain top talent and mentoring and developing junior product associates
Our team is chartered to redefine the Capital One Data strategy and how data is produced and consumed. We are using cutting-edge data technologies while building custom experiences that humanize the creation and consumption of data. To succeed, you have to be passionate about building enterprise platforms and delivering amazing experiences for internal stakeholders. For this team, we are looking for product managers that demonstrate deep knowledge of big data technologies while at the same time having a strong product management mindset.
The ideal candidate is comfortable with Cloud and Big Data technologies. You are familiar with ingestion patterns, storage and security of data with a focus on Relational, NoSQL and Graph database technologies and consumption patterns. You are entrepreneurial by nature and completely comfortable aligning strategies and objectives across a diverse organization. We look for people who obsess over removing friction from the overall consumer experience and thrive in an entrepreneurial environment driven by both analysis and creativity. You are a strong product manager who is selfless and invests in the success of our customers with a deep understanding of products, analytics, technology and operations.
As a product manager working on the Capital One Low Latency Data Stores, you will be on point for:
Leading consumer research within our data community and synthesizing it into new product ideas for Data ingestion, storage, processing and consumption
Building product cases for new features and product concepts
Defining, building towards, and launching MVPs
Establishing product testing plans and building roadmaps
Defining and owning the product backlog for the development teams
Understanding user needs as well as understanding the technical requirements and limitations when building platform services.
Managing cross dependencies across teams to insure alignment, as well as adjusting team directions when gaps exist
Defining product KPIs and success metrics
Setting a strategy vision for various platform components and related services to increase adoption and deliver business results
Working with business stakeholders LOBs to evaluate existing custom solutions and prioritize core platform features
Defining contribution frameworks business users will utilize to share knowledge across the enterprise
Defining intent for helping all applications to produce data and enable data scientists, analysts, and engineers into using that data quickly
What you should bring to the table:
Strong Product Management background
A deep understanding of technical fundamentals of big data technologies
Unique combination of deep technical understanding of enterprise software development and product management expertise.
Ability to understand all aspects of the data ecosystem, spanning from data governance, data quality to consumption of data, and becoming an expert on big data technologies.
Ability to work independently across geographically diverse teams.
Ability to intuitively identify impediments on the critical path and unblock them.
Excellent communication skills in navigating a matrixed organization, tell compelling stories with ease to senior executives, and inspire teams about things that should exist that don’t exist yet
Structured problem solving to help a team work through a wide range of issues.
Strong analytical mindset and ability to use sound data and logic to make compelling business cases.
A bias toward action and a proven track record of delivering minimum viable products to market at rapid speed
A structured problem-solving approach to help a team work through a wide range of issues
Intellectual curiosity for emerging technologies and engineering challenges
Ability to prioritize across different types of value dimensions
Ability to actively seek out multiple opinions, yet make independent decisions and influence positive outcomes
We want you if you are:
Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.
Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.
Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.
Bachelor’s Degree or military experience
At least 3 year of product management experience or at least 3 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Bachelor’s Degree in Computer Science or Engineering
MBA or Master’s degree
2+ years of experience in Agile product management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Benefits start day one for full-time associates and after 90 days for part-time associates. Read more about benefits.
A Look Into Associate Life
Take a look into the life of a product manager to see if it’s the right fit for your career.Watch Video
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