Product Managers are tech-savvy pioneers, with one eye on what’s new and the other on what’s next. Starting with the customer in mind, they develop cutting-edge products that bring ingenuity, simplicity, and humanity to banking. Product Managers are dedicated problem-solvers who leverage big data, agile principles, and human insights to reimagine the way people interact with money – creating experiences that simplify and enhance our customers’ lives.
Benefits start day one for full-time associates and after 90 days for part-time associates. Read more about our full benefits here.
The biggest qualities we look for are being autonomous and self-driven. This culture inspires you to take initiative and rewards you for doing so. I get to use all parts of my brain here.– Emma S., Product Manager
ResponsibilitiesJob ID R86204 Updated date 10/23/2019
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
The Commercial Card Product team is looking for Product Managers eager to ideate, build and grow our B2B payments business. We are a young and exciting team developing best-in-class products.You will partner with designers, engineers, salespeople, project managers, and many others to own and deliver end-to-end experiences.
Electronic Payments is the fastest growing segment within Commercial Card. We are re-thinking the way companies pay their suppliers, and we are building market-leading products to win in this space. This is a great opportunity to make an impact by working on a new B2B payments platform at an early stage.
As a Product Manager and customer advocate, your responsibilities will include:
Partnering with Technology and Design to build great products
Driving customer research
Knowing and advocating for your customer
Developing product intent and strategy
Working effectively with our vendors and internal tech teams to determine existing API functionality and drive new API requirements
Leading feature delivery to market (partner with legal, marketing, operations, etc.)
Partnering with Sales and Customer Servicing to create beautiful end-to-end customer experiences
The Commercial Card team has developed products which are processing billions of dollars in B2B payments. We are now planning the next iteration of our products to better connect our clients with their suppliers and make processing their accounts payable more efficient. We are building out a new platform - Vendor Outreach and Linking Tool (VOLT) - that will improve our ability to understand our client’s vendors and optimize how clients clients pay their bills to maximize their rewards, and need an experienced Product Manager to bring it to market, stabilize the rollout, and build and execute a backlog of iterative improvements. The Commercial Card organization is a small, growing team that is fast paced and provides opportunities for a high degree of autonomy and scope.
Here’s what you’ll need to be successful:
A bias to action and a proven track record of shipping successful products to market which exceed user expectations
Knowledge and passion for emerging technologies and how they are used to empower developers and businesses to deliver great products.
Grounding in human-centered design with a natural empathy for users
Strategic thinking and an ability to effectively identify opportunities for growth in new businesses and markets
A high level of intellectual curiosity and comfort with ambiguity
Structured communication & storytelling skills with all audiences
Significant experience applying analytical rigor to support technology decisions
Experience translating business strategy and analysis into consumer facing digital products
Strong analytical and problem solving skills
Strong interpersonal skills and ability to navigate a cross-functional organization, including Operations, Sales, Design, and Tech
Ability to work in a fast paced, collaborative, cross functional environment
Ability to use SQL, Excel, Python (preferred)
- Bachelor’s Degree or military experience
- At least 3 years of experience in digital product management
- Bachelor’s Degree in Business, Computer Science, or Engineering
- MBA or Master’s degree.
- 1+ year of experience in the Financial/Payments industry
- 3+ years of experience in agile product management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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