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Head of Talent Strategy & Behavioral Science in People Analytics Organization

Location Vienna, Virginia
Job ID R99588 Updated date 10/02/2020
Towers Crescent 2 (12067), United States of America, Vienna, Virginia

Head of Talent Strategy & Behavioral Science in People Analytics Organization

About the People Analytics Group:

People Analytics is an emerging field and Capital One is a leader in this space. Our team brings data, analytics, and insights to shape talent decisions and strategy at Capital One. We work closely with the CHRO and business leaders in shaping talent policy, we automate real-time data and insights to improve talent decision-making, and empower our Associates through behavioral nudges. The team is comprised of people with diverse skills and backgrounds including data analysts and engineers, product managers, data scientists, consultants and strategists, business analysts, HR specialists, economists, and IO-psychologists.  Our team culture is start-up like (fast-moving, innovative) inside a Fortune 100 company. 

About the Role

This is a unique and high profile role that is responsible for helping develop and shape talent strategies for Capital One. This person will work closely with and advise the CHRO, senior HR leaders, and business leaders across a variety of talent topics such as organizational change, diversity, workforce planning, leadership, performance management, etc. This person will also lead the strategy and development of our nudge recommender system to help our associates grow and develop. This is an opportunity for a highly-motivated individual to use behavioral science, data, products, and technology to impact talent policy and culture change in helping Capital One retain and grow its competitive advantage in talent, amidst a disruptive external environment. 

Core Responsibilities: 

  • Work with cross-functional teams to shape talent strategies and measure effectiveness

  • Leverage data and analysis to solve complex business and talent problems 

  • Lead and inspire a team of analysts, product folks, and IO-psychologists to build products, and develop analytically-based insights and policy recommendations

  • Ability to influence executive HR (Recruiting, HR Consultants, L&D, Diversity, etc) and business partners through data-backed storytelling

  • Product innovation - combine data and behavioral science to develop nudge and recommender system

Qualifications and capabilities desired:

• Strong strategic, white-spacing thinking  

• Strategy consulting and/or some product background could be helpful  

• Superior problem solving skills, product development, strategy development and strategic influence, people leadership, ability to learn quickly, and a passion for solving talent-related topics 


• Develop strategic frameworks to frame business problems

• Generate hypotheses to drive insight

• Manage analytical work; provide analytical support to senior leaders

• Present strategic recommendations to senior executives

• Lead and manage a team of up to 7 people


Basic Qualifications:

  • Bachelor's Degree 

  • At Least 7+ years in some combination of consulting, product, strategy, analytics 

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.