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Experience Designer

Job ID R83462 Updated date 09/09/2019 Location Vienna, Virginia
Towers Crescent (12066), United States of America, Vienna, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Experience Designer

Experience Designer- APEX & Chariot

Do you obsess about doing the right thing?  Would you like your work to be used by millions of people? Do you love solving problems and making things easier to use? 

Always starting with the customer, this team is designing the tools Capital One uses to manage the content for our digital experiments. These tools will uncover insights and truly solve customer problems. Are you a systems thinker? Can you apply and evolve design systems to solve customer problems? Can you design and prototype ideas quickly? 

Here at Capital One the Advanced Platform for Experimentation (APEX) runs digital tests to discover the best path forward for our customers. The Chariot Team manages the content supplied to those those test and more. We’re hiring designers.

Let’s make the best tools that run the best experiments with the best content. 


As a designer on this team, you will:

  • Collaborate with Designers, Product Managers, Engineers and other stakeholders to design and prototype interfaces and dashboards that make Capital One internal experimentation and content management tools easy to understand and use .

  • Research and design enterprise tool interfaces and iterate on solutions to user problems grounded in data.

  • Design and iterate and test solutions that visually make tools easier to understand and use.

  • Apply Design best practices and help establish visual design and interaction guidelines for APEX & Chariot tools.

  • Learn about enterprise experimentation and content management at scale and innovate in those areas. 

  • Iterate on experiments and the digital experimentation process at Capital One

  • Work in Figma to develop and adjust prototypes of Experimentation and Content management tools.

  • Help iterate and prototype UX and UI solutions gathered from internal user interviews and research. 

  • Work with sprint teams to develop and ship the solutions you prototype and validate. 


What You’ll Bring:

  • A collaborative nature with strong communication skills, sincerity, and a sense of humor in the face of ambiguous design challenges
  • Confidence and pride in your work, skills, experience, and expertise
  • The ability to handle multiple projects simultaneously, with minimal supervision
  • Experience presenting design concepts to peers, management, and executive stakeholders
  • An insatiable appetite for learning new things


Basic Qualifications: 

  • At least 3 years of User Interface Design
  • At least 2 years of User Experience Design experience


Preferred Qualifications: 

  • At least 1 year of experience UX prototyping
  • UX research experience
  • Experience with digital experimentation or A/B design testing. 
  • Familiar with Adobe Creative Suite
  • Experience using Sketch, Figma and Invision


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).